Please don’t share sensitive information on the forum as this is public forum.
If you want to share any sensitive information with us then you can share it privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”
We highly recommend you to change shared credentials ASAP.
Could you please answer the following questions that we asked you above?
Does the below demo site work fine for you on those devices?
https://jevelin.shufflehound.com/
Please make sure you are using latest version of browser on those devices.
Also I can see you are using outdated version of PHP on your site as shown in the attached screenshot so please update it to the latest version by contacting your web host.
Hi @FAdmin,
I hope you are well today and thank you for your question.
It doesn’t seem the licensing issue.
Please install those plugins from Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound team
Yes it sounds efficient and that’s the quick way to create different sections.
Hi @Flan9004,
I hope you are well today and thanks for posting here.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.php
This is a simple PHP warning/notice and most of the time it doesn’t affect functionality of site so it is nothing to worry about!
Do you have WP_DEBUG set to true in your wp-config.php file?
If you do then please set it to false.
This will hide the warning messages and you will be able to use your site normally.
Best regards,
Shufflehound team
Solution for this topic
Hi @JoeG,
I hope you are well today and thanks for posting here.
Please make sure you are using below latest version of Jevelin theme.
Please login to access this file
Best regards,
Shufflehound team
This is because the set images should be in square.
Please try regenerating thumbnails using the below plugin.
https://wordpress.org/plugins/force-regenerate-thumbnails/
If regenerating thumbnails doesn’t resolve the issue then you have to set square images.
Yes I am talking about mobile phone browser.
Which browser are you using?
Could you please try using latest version of browser or a different browser?
You are most welcome here 🙂
I can see on your shared site you are using mastonSlider plugin that is generating javascript error which may be causing this issue so please try temporary deactivating mastonSlider plugin.
Hi @MarcoAix,
I hope you are well today and thank you for your question.
You can install whole education demo page and not just section of it.
You can create “Most popular – Study programs” section (gallery) by using Unyson portfolio content element and configuring it as displayed in the attached screenshots.
Best regards,
Shufflehound team
Hi @reax070,
Sorry to hear of the problem you are having.
Could you please tell me exactly which options are not working by sharing the screenshots of it and also share me the page URL from your site where it is not displaying correctly so that I can troubleshoot it?
Best regards,
Shufflehound team
That looked really promising, but somehow it doesn’t work.. (https://sjoerdgerritsen.com/what-it-is-really-like-to-write-a-book/) It just stays blank. Any ideas as to why?
I don’t see any titlebar on your shared site page.
Have you enabled it?
Also, is there a way to just reassign the featured image of blog posts to become Titlebar Background Image? (otherwise I have to reset all the posts one by one).
No there isn’t any theme option to achieve it.
Hi Sunny,
Sorry to hear of the problem you are having.
Does the below demo site work fine for you on those devices?
https://jevelin.shufflehound.com/
Please make sure you are using latest version of browser on those devices.
Best regards,
Shufflehound team
Hi @b_sanj,
I hope you are well today and thank you for your question.
I don’t see it on your site.
Which browser are you using?
Could you please try using a different browser?
Best regards,
Shufflehound team
Is there any way that I can have a portfolio filter exist, but not show up in the top row of filters on the portfolio page?
I am sorry but I didn’t understand exactly what you are trying to achieve so could you please describe it a bit more in detail?
I can see you are still using masonry style on your site so could you please change it to anything else?
Does the slider work fine for you on any other page?
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Thank you for sharing the site credentials.
I logged into your site but the theme settings are not displaying for me as shown in the attached screenshot.
Does it display for you?
Have you disabled RTL option?
If yes then please tell me where you have disabled it as I still see your site in RTL.
Hi @b_sanj,
I hope you are well today and thank you for your question.
You can get them from below URLs and we don’t have any other images.
https://cdn.jevelin.shufflehound.com/wp-content/uploads/2016/01/Soc_yt.png
https://cdn.jevelin.shufflehound.com/wp-content/uploads/2016/01/Soc_fb.png
https://cdn.jevelin.shufflehound.com/wp-content/uploads/2016/01/Soc_twit.png
Best regards,
Shufflehound team
Hi @FCI,
I hope you are well today and thank you for your question.
You can import demo on your site as described in the following page and displayed in the attached screenshot.
https://support.shufflehound.com/installing-demo/
Best regards,
Shufflehound team