Forum Replies Created
Hi @mjejun,
Thank you for your question.
Are you referring the subscribe newsletter form or the Contact Sales button displayed in the right side of your shared screenshot?
Best regards,
Shufflehound teamYou are most welcome here š
HI @ukbballrulez33,
Sorry to hear of the problem you are having.
I logged into your site and saw you are using older version of PHP on your site as show in the attached screenshot causing this issue.
Please update the PHP version by contacting your web host to resolve the issue.
Best regards,
Shufflehound teamHiĀ Jessica,
I hope you are well today and thank you for your question.
Please use following plugin to test whether your site sends email successfully.
https://wordpress.org/plugins/check-email/
Just change that WP-mail method displayed in your shared screenshot to SMTP method and configure its settings.
Find more information about configuring SMTP in the below pages.
https://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/
https://www.siteground.com/tutorials/wordpress/use-smtp/
Best regards,
Shufflehound teamNo still it is not working.
You can make pageĀ header transparent as described in the following topic.
https://support.shufflehound.com/forums/topic/transparent-header/#post-2187
I visited your site and saw the body background image is there but you have set anotherĀ image as a background of Section element causingĀ bodyĀ background image hide.
You can either change or removeĀ background image of section by editing it as shown in the attached screenshot.
Hi @kjetilhaugen,
Sorry to hear of the problem you are having.
Please try using below latest version of theme and temporary disabling the cache that you are using on your site.
Best regards,
Shufflehound teamHiĀ Gerd,
I hope you are well today and thank you for your question.
Are you talking about dash line displayed in the browser tab?
If yes then you can change it as described in the following pages.
https://developer.wordpress.org/reference/hooks/wp_title/
Best regards,
Shufflehound teamBoth the plugins are page builders which are alternatives to each other so every theme user has personal choice and they use them accordingly.
Also users can use both page builders on the site but can use only one at a time in a single page so they have to disable other for that page which I think you are missing.
I didn’t get anything you shared.
Have you shared it privately as described above?
Also I can see you are usingĀ Endurance Page Cache on your site so please try disabling it as described in the below page.
https://www.dev2qa.com/how-to-enable-disable-bluehost-endurance-page-cache/
Hi @kevenjesus,
Thank you for your question.
Please update the theme on your site to the below latest version as described hereĀ https://support.shufflehound.com/updating-theme/
If you are getting wrong counter then to resolve the issue please try using custom gillion child theme shared in the following topic.
https://support.shufflehound.com/forums/topic/social-counter-not-updated/#post-21614
Best regards,
Shufflehound teamOk I understood what you are trying to achieve now.
Actually this is how the widget is developed to display actual facebook page count on hover.
You can take screenshot of it and set it as cover image in the Shufflehound Facebook widget as shown in the attached screenshot.
How can I remove the three points next to the mega menus for the desktop?
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-nav li.menu-item-has-children > a:after, .sh-nav li.menu-item li.menu-item-has-children > a:after { display: none; }Menās icons do not appear in the mobiles. How can I solve this?
Please use below custom CSS code to resolve it.
.sh-nav li.menu-item-has-children > a:after, .sh-nav li.menu-item li.menu-item-has-children > a:after { display: none; } .sh-nav-mobile li.menu-item > a.fa:before { font-family: 'FontAwesome'; padding-right: 8px; }It isĀ 123.201.100.230 but my IP gets changed.
Approved refund request.
HiĀ JĆ¼rgen,
I hope you are well today and thank you for your question.
I think you are talking about post tags.
To achieve this, you have to develop custom code in the child theme of Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamSure we are checking…
HiĀ Dominik,
Sorry to hear of the problem you are having.
Are you getting emails from your site like user registration or comments posted?
Please use following plugin to test whether your site sends email successfully.
https://wordpress.org/plugins/check-email/
Have you configured the contact form settings correctly?
Best regards,
Shufflehound team
