Forum Replies Created
Hi @dorianrevest,
I hope you are well today and thank you for your question.
You can just remove the featured image from the blog post.
Best regards,
Shufflehound teamIt works fine for me on your website as shown in the attached screenshot.
Could you please test it by clearing your browser cache, deactivating the browser extensions, and using a different browser?
I think it got updated successfully. Could you check if I updated the themes properly?
Yes, it is updated.
How do I get notified if there’s an update on Gillion automatically?
You can install and configure the below plugin to do it.
https://envato.com/market-plugin/
Also I found another issue since I updated.
The social media icon is missing. You can check it on my homepage sidebar widget https://dailyspin.id . Please check on the attachment on how it looks like.
Could you please clear and temporarily deactivate the Hummingbird Cache that you are using on your website so that I can troubleshoot it?
I logged into your website and saw a javascript error in the browser console causing the issue as shown in the attached screenshot.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
You are most welcome here 🙂
Solution for this topic
I visited your shared website and the demo content is displaying fine for me as shown in the attached screenshots.
Could you please test it by clearing your browser cache and using a different browser?
Hi @giangtran,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme and plugins.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @riskjockeyy,
I hope you are well today and thank you for your question.
This is a WordPress error that you can fix as described on the below pages.
https://kinsta.com/knowledgebase/sorry-you-are-not-allowed-to-access-this-page-error-in-wordpress/
https://www.hostinger.in/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress
https://blogvault.net/sorry-you-are-not-allowed-to-access-this-page-wordpress/
Best regards,
Shufflehound teamIt seems you just shared the website login credentials but not the website URL so could you please check it?
Also, please try using the solution shared in the below topic.
Hi @swetanka,
I hope you are well today and thank you for your question.
Please just temporarily change the post format on your website and restore it then this will work as shown in the attached screenshot.
Best regards,
Shufflehound teamI logged into your website and could edit your website home page without any issue as shown in the attached screenshot.
Are you facing the issue for the specific pages?
Please advise.
You can change its color by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .woocommerce-progress.step1 .woocommerce-header-item-cart, #page-container .woocommerce-progress.step2 .woocommerce-header-item-checkout, #page-container .woocommerce-progress.step3 .woocommerce-header-item-done { background-color: #e91e63; color: #FFF; }Hi @offpeak,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme and plugins.
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 10485760 bytes)
You can fix this error as described on the below pages.
https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
https://herothemes.com/support/knowledge-base/wordpress-fatal-error-allowed-memory-size/
Best regards,
Shufflehound teamHi @jiscafotografie,
I hope you are well today and thank you for your question.
Could you please try using the below latest version of the theme?
If the issue still persists then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamGlad, it is working fine for you!
If I can be of any assistance please don’t hesitate to ask.
Have a fantastic day!
The theme displays related posts are the posts in the same category that you are visiting.
The theme doesn’t provide the functionality that you are looking for so you have to develop custom code to achieve this.
Welcome
Hi @janice9115,
I hope you are well today and thank you for your question.
You can delete them from the website users section as described below.
https://wpsheeteditor.com/woocommerce-find-delete-non-paying-customers/
Best regards,
Shufflehound teamHi @janice9115,
I hope you are well today and thank you for your question.
Please check it in the theme styling settings as shown in the attached screenshots.
Best regards,
Shufflehound teamHi @carergarden,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound team
