Forum Replies Created
Thank you
Hi Inbal,
Thank you for your question.
I don’t see any error message on your shared post and the images are displaying fine as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamTo help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
Have you tested for plugin conflict as described above?
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Could you please share me the specific product page URL from your site where you have configured everything but it is not displaying correctly so that i can troubleshoot it?
You are most welcome here 🙂
Hi @fecamposb,
I hope you are well today and thank you for your question.
Currently Unyson page builder doesn’t provide any such option but you can try achieving this using Partners content element and adding each portfolio item in it.
Best regards,
Shufflehound teamHi @cheeks,
I hope you are well today and thank you for your questions.
This is happening because you are searching products in WordPress search which is designed to search posts and pages.
Instead you should search it in the WooCommerce product search as shown in the attached screenshot.
Best regards,
Shufflehound teamActually it doesn’t work for me on desktop computer also as shown in the attached screenshot.
Please test it on different browser and without logging in to your site or in youtube site.
Thank you for sharing the site credentials but they are not working and I am getting an error message that the password is incorrect so could you please make sure the shared credentials are correct and working fine?
Also could you please answer the below question I asked you previously?
Can you edit page using TwentySixteen theme?
I logged in to your site and saw you have not configured post based slider correctly on your site.
Please follow the step “4. Add some post-based content to the slide” described in the below page which you are missing.
https://www.themepunch.com/revslider-doc/post-based-slider/
I also have problem in installing demo data. Whenever I install the demo, the page didn’t change.
To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
I can not reproduce the error. So it seems that the Unyson page builder is now working on all the pages except the Home page. I still do not understand why the content broke? I did nothing other than update the page. If you have any insight into this, I would really appreciate it as I would not like it to happen again.
This is an unique issue that we never faced before so don’t know why this happened. All the plugins used on your site are generally used on other users site except WPML plugin so may be this happened due to conflict between WPML and Unyson plugins but not sure.
You can just go ahead and take backup of your site regularly and frequently so that in the future if anything goes wrong then you can restore it.
Then, I have tried to reimport the demo content to start again. However, the homepage is still broken even with the demo content in. What do I do? DO I delete everything? Then begin again?
Just delete home page completely from Trash also and then reimport the demo content.
You are most welcome here 🙂
Hi @mershappire,
I hope you are well today and thank you for your question.
You can try achieving this by setting page layout in the theme settings or Page settings as shown in the attached screenshots.
Best regards,
Shufflehound teamYou are most welcome here 🙂
You are still using older version 2.0.0 of theme instead of latest version 2.1.1 so please update it to latest version and let me know whether the issue gets resolved.
I could confirm the issue on my test site that skype: gets removed from anchor href therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Solution for this topic
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-portfolio-single-related-mini > div:last-child { display: none; }Hi @mariok,
Sorry to hear of the problem you are having.
2. Reverted to TwentySixteen theme both by removing the custom theme in FTP and so via phpMyadmin (option_value twentysixteen under template and stylesheet). Homepage now loads TwentySixteen theme ok.
Can you edit page using TwentySixteen theme?
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Best regards,
Shufflehound teamHi @WendyM,
I hope you are well today and thank you for your questions.
The icons used for FB and LI are white and you cant see them. How do I change this to something suited to the black bg?
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-footer .sh-footer-widgets i:not(.icon-link) { color: #000 !important; }Also I would like the widget for the social media to be underneath the contact us info so not in a column of its own like it is now.
Then in the footer widgets area add dummy text widget in place of social media widget and move social media widget to the fourth place in the widget area.
Best regards,
Shufflehound team
