Forum Replies Created
You can download the below older versions.
https://drive.google.com/file/d/1yQXHAtpQur6Y1rsOS5rE6H9tvzcELyvS/view?usp=sharing
https://drive.google.com/file/d/1nw0egWQYAci_j8yE9C98x5ttElaGodB2/view?usp=sharing
Hi @zelldi,
Sorry to hear about the problem you are having.
I have notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Best regards,
Shufflehound teamI recommend you to open separate topics so that you can share private information with me but because many users are facing the issue, I have reported it to the theme developer so that it will be fixed quickly.
Thank you for your patience and cooperation.
You just make sure that you are using the below latest version of the theme and the latest version of the plugins.
If the issue still persists then please make the website accessible for me so that I can troubleshoot it.
Thank you for sharing the website login details but it seems you missed sharing the website URL so could you please share it?
I could confirm the issue on your shared website.
Could you please make sure that you have activated the Unyson plugin?
Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Hi @saikate,
I hope you are well today and thank you for your question.
Do you mean it does not display to you like the below page?
https://jevelin.shufflehound.com/project/wind-at-white-castle/
Could you please create a private portfolio page and share its URL so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @stfsobic,
I hope you are well today and thank you for your question.
There is no way to add a separator but you can try achieving it using the below plugins.
https://wordpress.org/plugins/counter-number-showcase/
https://wordpress.org/plugins/everest-counter-lite/
https://wordpress.org/plugins/tags/counter/
Best regards,
Shufflehound teamHi @finafisken,
I hope you are well today and thank you for your questions.
I need to create a ‘standard’ layout that people with a lower privs can create new blog posts/pages with and fill with content,
I am not sure what you mean by “lower privs” so could you please describe it a bit more?
is ‘template’ the right way to achieve this?
WordPress can create posts/pages directly if they have correct privileges on the website.
when I view pages with a visual editor, I can’t create anything near what the designs I can import from unison/Redux etc frameworks,
how do they do those designs? do I need to edit the actual html code (including shortcodes?) ? if so what editor should I use/how to do it? I just need a standard pic-up-to-the-left, headline, bread text below etc
Could you please tell me which design you are referring to by sharing the page URL of it so that I can help you?
Best regards,
Shufflehound teamI logged into your website and saw the javascript errors were generated by the Jevelin child theme and PhastPress plugin that you are using on your website so I have deactivated them.
Could you please test it now?
Do you mean the header of the website as shown in the attached screenshot?
(if I upgrade theme do I need to do anything with child theme too? I just remember creating a directory and copying a file or something)
No, you don’t need to do anything with the child theme.
Hi @finafisken,
I hope you are well today and thank you for your questions.
what is the latest on the transition to Redux from WPBakery/Jevelin?
We are still working on the new Redux Framerwork integration, what soon should be completed and available for beta testing
I can’t see the WPBakery editor anymore (after I activated Redux?)
Have you activated the WPBakery page builder plugin?
Could you please share with me the screenshot of what you see?
is it possible to have all three activated, and/or should I deactivate Redux?
Yes, you can activate all three.
Best regards,
Shufflehound teamHi @demarroach,
Sorry to hear about the problem you are having.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @javierconstable,
I hope you are well today and thank you for your question.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound team@Sinergico To help us keep the support thread separates could you please create your own thread for your question instead of posting a reply on others thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Could you please update the theme on your website to the below latest version?
Also, please temporarily deactivate the siteground optimizer plugin on your website and see whether the issue persists.
Then could you please contact the WP Rocket cache plugin support to know why this is happening?
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Hi @finafisken,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest theme version.
Then you can update the theme from the below path.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound team
