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  • Shufflehound
    Moderator

    It seems that the issue might be fixed. 🙂

     

    Is it possible to login in to your website again and to test it? (your last login details doesn’t work anymore)

    Shufflehound
    Moderator

    Hi there,

     

    Would it be possible to login in to your website and to debug this issue? (you can share the login details in the private field bellow)

     

    Best regards,

    Shufflehound team

    in reply to: I can’t open a post

    Shufflehound
    Moderator

    Hi there,

     

    We can understand that it can be confusing.

     

    So the main issue is that the Unyson plugin development has been ended some time ago (2-3 years ago or more). For that reason it had more and more unfixed bugs, that we couldn’t fix and that forced us to switch to something different with better support. We ended up choosing Redux Framework as the replacement plugin for the Unyson framework. But this framework didn’t have its own page builder, so we switched to Redux + WPBakery page builder combo, that could fully replace Unyson framework (also the they now have most of the Unyson framework theme options and elements).

     

    If at some point you will make a decision to move to the Redux framework, then you will need to rebuild your content to WPBakery page builder and remove Unyson completely. However you can still use Unyson if you don’t have issues with it. We just don’t support it any more as the plugin isn’t maintained anymore.

     

    About the beta stage we will remove information about it, as the tool have been available for a some time now and we just forgot to remove it.

     

    Best regards,

    Shufflehound team

    in reply to: Upgrading to Redux

    Shufflehound
    Moderator

    Great! We are glad that it worked! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Can you please enable PHP errors or send us a PHP error log, so we can know what is going on?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    It seems that we had a small typo, please try again this one:

    body .sh-portfolio-single-description {
        margin-bottom: 0px;
    }
    
    body.single-fw-portfolio #wrapper > .sh-page-layout-default {
        padding: 0px;
    }

    Shufflehound
    Moderator

    Hi there,

     

    You can try to add this to your website:

    body .sh-portfolio-single-description {
        margin-bottom: 0px;
    }
    
    body.single.fw-portfolio #wrapper > .sh-page-layout-default {
        padding: 0px;
    }

     

    Let us know if that works! 🙂

    Shufflehound
    Moderator

    Yes, we can confirm your issue, as it seems that Elementor fully rewrites our theme layout (when activating its header).

     

    We will inspect the issue and try to find a fix for it.

    Shufflehound
    Moderator

    Yes, we were able to login to your website! 🙂

     

    We just checked and it seems that the alignment is better now (attached bellow). Can you please give us specific things that needs to be fixed?

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Is your site language – English (United States)?

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    in reply to: Top bar collapse

    Shufflehound
    Moderator

    Thank you! We have logged in to your website, but it seems that we can’t visit the admin dashboard and we also don’t see admin bar.

     

    Can you please check that? It seems that our account doesn’t have permissions.

    Shufflehound
    Moderator

    Interesting, we have word cart instead of the word basket.

     

    Maybe you don’t use default WordPress language?

    Shufflehound
    Moderator

    Thank you for the link, looks like we missed it.

     

    Do you have the latest theme version installed? If yes, then would it be possible to login to your website and debug this issue? (private data can be shared via private information field)

    Shufflehound
    Moderator

    We have one idea what could cause this.

     

    Please disable AMP plugin and let us know if that changes anything.

    Shufflehound
    Moderator

    You’re more than welcome!

    Shufflehound
    Moderator

    You’re welcome! 🙂

    Shufflehound
    Moderator

    That is great that it worked! 🙂

     

    Yes, that should apply to all portfolio items.

    Shufflehound
    Moderator

    We inspected more and it seems that you have enabled one option that was causing this – we disabled it and it should work fine. 🙂

     

    Can you please test it?

     

    Option was under Page > Page Settings > Header >  Header Classic (from Theme Settings) > Above Content, default is Disabled

    Shufflehound
    Moderator

    Hi there,

     

    We can still see that CSS code in your website.

    Not sure where it is coming from, but it isn’t from the theme as we just inspected our theme and didn’t find such CSS. To find that we would need to login to your website (you can share login details in the private information field).

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 2,061 through 2,080 (of 3,755 total)