Forum Replies Created
In the admin sidebar there should be a page under Headers section. Just edit in the WPBakery page builder.
If needed we can change it for you, but we will need your website access details
Hi there,
Looks like that at the moment parallax is always on for that specific layout you are using in that single page.
We could try to create an option for that layout to turn it off site wide.
About how parallax image is shown – we have only one algorithm with only scrolling speed adjustment options.
Best regards,
Shufflehound team
It seems that your main page have the header disabled, is that correct?
Also in project pages we can see that you have a header enabled with only the logo and without navigation?
The question is where do we need to enable the topbar?
We improved your header buttons appearance by adding some custom CSS (under Jevelin > Customize > Backend Options > Custom CSS/JS)
Can you please let us know if the issue is fixed?
We found that you had Classic Editor plugin installed and active. This plugin disables Gutenberg editor.
After disabling it Gutenberg editors works as it should.
Can you please confirm it?
We changed columns from 2 to 1.
Can you please take a look if the issue is fixed now?
Hi there,
Yes, in the header builder element there should be option for this under mobile section.
Best regards,
Shufflehound team
Hi there,
Do you have access to the PHP error logs?
Maybe there we can see something related to this issue.
Best regards,
Shufflehound team
We are glad that it worked! 🙂
Hi there,
Looks like that the login information didn’t save successfully. Can you please try again?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We created a new option for the portfolio element that should do exactly what you need. 🙂
The new option in is called “Use Custom Links” and is available in the latest beta version below:Please let us know if that solves your issue.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Looks like we managed to find the cause and fix it.
Please update your theme from the link below and let us know if the issue is fixed! 🙂
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We have worked on some other solutions and we might found something, but we would need to access your website dashboard to test it. Would it be possible?
Best regards,
Shufflehound team
Can you please share login details your website? (you can share them in the private information field). As at the moment we can’t replicate the issue, so we can can’t figure out a solution
Hi there,
In rare cases theme files could get corrupted. We have had some tickets before where updating to new downloaded files form Themeforest solves the issue.
Best regards,
Shufflehound team
Hi there,
About the login details we answered in this topic.
Sorry about the delays, we usually respond faster to the topics.
Best regards,
Shufflehound team
Hi there,
About the login details we answered in this topic.
Sorry about the delays, we usually respond faster to the topics.
Best regards,
Shufflehound team
Sorry for our late response.
Yes, we can confirm your issue and we have a solution that we would like to test on your website. Would it be possible to access your website dashboard?
Sure, this could be confusing.
Basically:
- Unyson Framework gives theme options and page builder
- Redux framework gives only theme options
So for now you don’t need two plugins which adds theme options as it can add more issues than solve. When you will be ready to uninstall Unyson framework plugin (all Unyson page builder pages will be built with WPBakery page builder) then you can go to this page and just follow instructions – Admin Sidebar > Jevelin > Framework Upgrade
Hi there,
Looks like the login details didn’t save correctly. For some reason this feature sometimes doesn’t want to work correctly. Can you please try to attach the login details again?
We will try to fix these issues soon after we will be able to access your website.
Best regards,
Shufflehound team
