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  • Shufflehound
    Moderator

    We can see that your website have issues loading the icon pack and therefore it shows blank. In further inspection we can see that your website have some kind of CSS/JS file loading optimization and that is most likely causing this issue, so can you please try to disable it and check if that works?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you for clarifying.

    We are now considering to add an option, so it can be changed from the theme settings. It could be added in the next update

    in reply to: Aspect Ratio of Images

    Shufflehound
    Moderator

    You can use this custom CSS script under “Gillion Settings > Custom CSS/JS > Custom CSS”

     

    .post-single-content a {
        text-decoration: underline;
    }

     

    Let us know if that works. 🙂

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    Shufflehound
    Moderator

    After your update we can see that the spacing is now much better (if you don’t see that then you need to clear your browser cache).

     

    Can you confirm that?

    Attachments:
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    Shufflehound
    Moderator

    Sorry for our late response due to holidays time.

    The somewhat good news is that we found out that in our Gillion showcase website we have the same issue. But only when we are not logged in as then caching isn’t enabled.

    Unfortunately at the moment we can’t find the cause, but we will let you know when we will fix it.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Then it is possible that you have a different kind of issue than what we fixed recently.

    To fix your issue we will need to access your website, otherwise we can’t find the cause for your issue (you can share it in the private field).

    Shufflehound
    Moderator

    Sorry for our late response due to holidays time.

    It should be as simple as going to Slider Revolution page in the admin panel and do manual import with attached file below.

    Let us know if that works. 🙂

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    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response due to holidays time.

    We can confirm that our Instagram feed widget isn’t working correctly anymore due to many changes Instagram made.

    As alternative we would recommend to use Smash Balloon Social Photo Feed plugin. Very popular and frequently supported plugin.

     

    Let us know if that works for you.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Sorry for our late response due to holidays time.

    Can you please share a screenshot on how the widget settings look like now? We need to see if the all options are entered correctly.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    The issue should be fixed in the latest beta version and the option should now be available again. Latest update can be downloaded below:


    Please login to access this file

     

    Let us know if that works. 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response due to holidays time.

    Our image aspect ratio varies on blog posts layouts, but at the moment there isn’t option to change specific layout image sizes. Can you please share a link to your website where you would like to improve this? (you can share it in the private field if needed).

     

    Best regards,

    Shufflehound team

    in reply to: Aspect Ratio of Images

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response due to holidays time.

    We don’t have such an option, but if needed we can create a small custom CSS for this.

     

    Let us know in which exact places you would like to see hyperlinks.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Plugins have license from our theme – that means that there is no need activate individual plugins.

    Please try to install demo content again and let us know if that works now. 🙂

    Shufflehound
    Moderator

    Would it be possible to access your website? We will need the access data to your website to do further tests as otherwise we don’t have any ideas why that could be happening as it is working fine in our test servers.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    WPBakery page builder and Slider Revolution plugins both are updated in the latest theme beta version below:


    Please login to access this file

     

    Regarding to outdated WooCommerce files – we checked and our theme doesn’t include such a file. That means that it is custom added and needs manual updating.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    First of all we would recommend you to update theme to the latest version as we can see that the version is outdated and that might have some impact on the issue you are having.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    For some unknown reason your website are being block as a bot. We will inspect it, but for now you can just download ZIPs manually from those links you shown us in the screenshot and uploaded them in the plugin section under add new button.

    Shufflehound
    Moderator

    Hi there,

     

    Update issue should be fixed in 5.2.1 version. You can try it below:


    Please login to access this file

     

    Best regards,

    Shufflehound team

    in reply to: Update version 5.2
Viewing 20 posts - 2,481 through 2,500 (of 3,595 total)