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  • Shufflehound
    Moderator

    Hi there,

     

    Installation under “Appearance -> Install Plugins” should be similar to WordPress built in plugin installer and updater. That means that you can’t install and update other WordPress plugins too?

    Sure, ZIP attached below.

     

    Best regards,

    Shufflehound team

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    Shufflehound
    Moderator

    Yes – we meant also the page builder customizations like option changing if that isn’t related to bug fixing.

    Shufflehound
    Moderator

    Thank you, we could access your website, but at the moment we tested both backend and frontend editors and it was working fine. We could add and edit all elements (screenshot below)

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    Shufflehound
    Moderator

    This feature was requested by theme users as a way to validate that the product copy is legal and to receive automatic theme updates.

    We have fixed this issue for most of the users, so if it would be possible to login to your website (you can enter access data in the private information field) we could try to debug it and most likely fix it also for your website.

     

    in reply to: Licence key activation

    Shufflehound
    Moderator

    We added some changes, can you please take a look now?

    in reply to: Finance RTL Issues

    Shufflehound
    Moderator

    W are using CF7 in our site and it works fine without any plugins, thought we have installed Contact Form CFDB7 plugin to make sure that no submissions are lost due to email issues.

    in reply to: Site is inaccessible

    Shufflehound
    Moderator

    Oh, thank you for letting us know. 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Seems like you managed to fix the large issue.

    We improved your home page sidebar spacings.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Previously we tried a quick fix with a similar idea, but it didn’t work.

    Well we can try to improve this in the next update, but we can’t guarantee that we will fix this.

    Shufflehound
    Moderator

    Sorry for that.

     

    If you could share a login data to your website dashboard, we could debug it further and try some fixes for your websites.

    Shufflehound
    Moderator

    Sure, no worries 🙂

    Shufflehound
    Moderator

    You’re welcome! 🙂

    Let us know if you have other questions.

    in reply to: Site is inaccessible

    Shufflehound
    Moderator

    You can enter it in the private information field

    Shufflehound
    Moderator

    Hi there,

     

    Looks like you installed Contact Form 7 Redirection plugin and it is causing it.

    If you can access your website files then you can just delete the plugin folder and the issue should go away.

     

    Best regards,

    Shufflehound team

    in reply to: Site is inaccessible

    Shufflehound
    Moderator

    This is a tricky issue to solve as you want to both open dropdown and link.

    If that works we can offer you a solution where you can add a new dropdown link only for mobile devices

    Shufflehound
    Moderator

    Hi there,

     

    We just tested your website and it works fine.

    It seems that your phone may have some kind of force black mode applied to your website.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We improved navigation order and removed the footer whitespace.

    About the side whitespace it is working just fine for us, so we couldn’t fix that.

    Can you please take a look now?

    in reply to: Finance RTL Issues

    Shufflehound
    Moderator

    Hi there,

     

    Sorry, but we don’t really offer free theme customization, only bug related issues.

    But if needed we can offer paid customizations.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Most likely you want to use Mailchimp for WordPress plugin. If you haven’t installed it then it should be available under Appearance > Install plugins

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We can see that this is a page builder settings related issue.

    You need to open page editor and change column width for mobile devices to 100%.

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 2,521 through 2,540 (of 3,756 total)