Forum Replies Created
Hi there,
In this case we will need login data to your website. You can use private information field for it.
Best regards,
Shufflehound team
Hi there,
Did you manage to fix this issue? We tested both frontend and backend editors and it was working just fine for us.
If the issue still is not fixed, then can you please let us know which page we should test?
Best regards,
Shufflehound team
Hi there,
We can’t see the login data, can you please try again?
Best regards,
Shufflehound team
Hi there,
It could be caused by many things, can you please share your login data in the private information field? Then we will be able to debug this issue.
Best regards,
Shufflehound team
Hi there,
This issue should be fixed in our latest theme beta version bellow:
Please let us know if the issue is fixed. 🙂
Best regards,
Shufflehound team
Hi there,
This issue should be fixed in our latest theme beta version bellow:
Please let us know if the issue is fixed. 🙂
Best regards,
Shufflehound team
Hi there,
We just added theme automatic update feature in our latest theme beta version.
Best regards,
Shufflehound team
Hi there,
We just created a new option “One Page Anchor Scroll Speed” under Jevelin settings > General. Please try to adjust it and let us know if that fixes this issue. 🙂
Best regards,
Shufflehound team
Then the menu issue is fixed at the moment?
Best regards,
Shufflehound team
We just checked it and the large white space is due to logo having large white space at the top and the bottom. Change it to smaller and that should fix your issue.
Best regards,
Shufflehound team
Hi there,
Looks like we managed to fix your issue, can you please confirm that? 🙂
Best regards,
Shufflehound team
At the moment it is hard to tell why it is not working. Would it be possible to login to your website so we can debug it? You can post it in the private information field
Thank you, we received your email and we managed to find the issue on why the logo isn’t appearing. 🙂
Under “Jevelin settings > Header” option “Logo Title Name With Logo Image” was disabled. We briefly enabled it, but it seems that your custom CSS had some issues, therefore we disabled it. If needed we can try to help you to fix that too.
Best regards,
Shufflehound team
Oh, we can understand that.
We can agree that the Gutenberg page builder is faster, but at the moment it is too limited for our theme needs. In the future we will consider to start moving elements to Gutenberg.
Best regards,
Shufflehound team
Hi there,
Can you please try yo change the same option under Jevelin theme settings (link can be found at the top bar)?
Let us know if that works.
Best regards,
Shufflehound team
Hi there,
This logo issue looks like could be related to some kind of CSS issue. About the padding we could sort it our for you. Can you please post the link to your website?
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website? We need to inspect your website to figure out what could be the cause.
Best regards,
Shufflehound team
Hi there,
Is it possible for you to share a login data to your website in the private field? We see that there might be an issue with your website setup and we could fix it for you.
Best regards,
Shufflehound team
Hi there,
Thank you for your suggestion.
At the moment we don’t have plans to migrate all our elements to the Gutenberg due to this feature requiring large amount of our developer’s work. Instead you could try Elementor Blocks for Gutenberg plugin. It might be something similar.
Best regards,
Shufflehound team
Hi there,
Our theme supports Google AMP pages when using the plugin. Can you please share your website link, so we can inspect it?
Best regards,
Shufflehound team
