Hi there,
Sorry for these issues.
We are using WordPress plugin for demo content installation, therefore it is harder for us to fix these demo content related issues.
Can you please send your login data to [email protected] and we will help you.
Let us know when you send it.
Best regards,
Shufflehound team
Hi there,
Yes, of course. 🙂
Can you give us a link to your website, so we can see your current progress?
Best regards,
Shufflehound team
Solution for this topic
Hi there,
We can recommend you a two options:
Hopefully it helps. 🙂
Best regards,
Shufflehound team
Nice to hear that. 🙂
At the moment this option isn’t available, but we will consider it in future versions.
Nice to hear that. 🙂
Solution for this topic
Hi there,
As you can see in image notice – Create homepage is included under Basic demo. Therefore you need to install Basic demo and then Create homepage will be available. 🙂
Best regards,
Shufflehound team
Hi there,
Sorry to hear that.
Can you please post a screenshot with links that can’t be clicked? We just tested your site and we can’t find this issue.
Best regards,
Shufflehound team
Hi there,
Sorry to hear that you are having an issue.
Please check if Contact Form element options is setup correctly under Settings tab. Also try to send a test mail under Test Connection option.
Best regards,
Shufflehound team
Hi @jonedquist,
This feature isn’t broken out of the box, because we can’t replicate it and there are only few users which are reporting it.
This issue could happen due to various reasons, but we can recommend to try these 2 solutions:
Let us know if that helps.
Best regards,
Shufflehound team
Hi there,
Sorry for that, header placement issue should be fixed with our latest beta version: http://support.shufflehound.com/download/jevelin-beta/
We just tested your site with our available safari browser and we can’t see any issues with animation loading.
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know.
We created a new fix for this issue.
You can download the latest version here: http://support.shufflehound.com/download/jevelin-beta/
Best regards,
Shufflehound team
Nice to hear that. 🙂
Solution for this topic
Hi there,
Did you try to change it to lower case under Admin Dashboard -> Appearance -> Theme Settings -> Header -> Navigation Uppercase ?
Best regards,
Shufflehound team
Nice to hear that. 🙂
Solution for this topic
Hi there,
Your WordPress database prefix is too long for the WooCommerce plugin.
Here you will find a few ways to change it and make it shorter.
Best regards,
Shufflehound team
Hi there,
Can you please try to disable performance mode under:
Admin Dashboard -> Appearance -> Theme Settings -> General > Performance
If that doesn’t improve this, please send us you login data to [email protected] and we will take a look.
Best regards,
Shufflehound team
Hi,
Please make sure you tried these two methods:
1. To fix “Maximum execution time of 29 seconds exceeded in …” you can also try to add these settings in your .htaccess file top (only for demo installation time).
php_value post_max_size 64M
php_value upload_max_filesize 64M
php_value memory_limit 64M
php_value max_execution_time 259200
php_value max_input_time 259200
2. If demo installing fails after image sizes restore step, then it means that your site is almost ready, only images needs to be generated. To fix this just download this plugin and run it. It should fix all you images and demo should work just fine.
Best regards,
Shufflehound team
That’s great! 🙂
Can you please tell us which solution did you use?
Solution for this topic
To fix “Maximum execution time of 29 seconds exceeded in …” you can also try to add these settings in your .htaccess file top (only for demo installation time).
php_value post_max_size 64M
php_value upload_max_filesize 64M
php_value memory_limit 64M
php_value max_execution_time 259200
php_value max_input_time 259200
Solution for this topic
At the moment it is hard to say which server setting is limiting this process, but we have a backup solution.
If demo installing fails after image sizes restore step, then it means that your site is almost ready, only images needs to be generated.
To fix this just download this plugin and run it. It should fix all you images and demo should work just fine.