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  • Shufflehound
    Moderator

    We found what caused both issues for your website, we will soon send you a new theme version with a fix for both issues.

    Shufflehound
    Moderator

    We found what caused update button issue and it soon will be fixed.

     

    Still working on why “State / County” is missing for your site. Soon we will update this.

    Shufflehound
    Moderator

    We just logged in and we can see that you selected only to sell to specific countries: India, therefore state/county field is disabled.

    To fix this you need to add other countries or delete India to sell in all countries.

    Shufflehound
    Moderator

    Yes, we meant that its possible that some options are turned off and therefore it isn’t working. All WooComerce options should work just fine.

     

    Can you give as an access data to your website (by sending it to support at shufflehound dot com), so we can help you faster?

    Looks like your screenshot isn’t working.

    Shufflehound
    Moderator

    Looks like a WooCommerce option issue, because we just tested it and it works just fine in our multiple installations. Can you please take a look in WooCommerce options page and see if there are no limitations, for example, under Selling Location(s) or Shipping Location(s).

    Shufflehound
    Moderator

    Hi there,

     

    Can you give us a link to your shop, so we can take a look?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    You need to import Basic demo content.

    See more in our documentation about demo installation.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry to hear that.

    We are using latest version in multiple sites and none of them have similar issue.

     

    If you could send us login data (to support at shufflehound dot com), we could check why this is happening.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Theme settings only come from .php files, but CSS file modification can cause some issues.

    in reply to: Theme Settings gone!

    Shufflehound
    Moderator

    You can send us a login access data to support at shufflehound dot com and we can take a look.

    in reply to: Theme Settings gone!

    Shufflehound
    Moderator

    Hi there,

     

    Can you confirm that both Jevelin theme and Unyson plugin are activated?

     

    Best regards,

    Shufflehound Team

    in reply to: Theme Settings gone!

    Shufflehound
    Moderator

    Thank you.

    We will test this and try to come up with a solution (hopefully tomorrow).

    in reply to: Corporate Navigation

    Shufflehound
    Moderator

    Hi there,

     

    Nice to hear that navigation issue is finally fixed.

    Can give us more information what exactly did you mean with modal boxes?

     

    You can try to use this function as backup – #goto-aboutus

    in reply to: Corporate Navigation

    Shufflehound
    Moderator

    Hi there,

     

    If you mean left over pages/posts, you can just:

    1. Select all pages (using “select all” checkbox)

    2. Uncheck the pages you want to keep

    3. Move to trash all the checked pages

     

    Best regards,

    Shufflehound Team

    in reply to: Deleting Demo Content

    Shufflehound
    Moderator

    Thank you for lettings us know.

    We will work on fix and include it in the next theme updates.

     

    Best regards,

    Shufflehound

    Shufflehound
    Moderator

    We have a beta version to test.

    Anyone willing to test it?

     

    Best regards,

    Shufflehound team

    in reply to: Submenu Anchor Links

    Shufflehound
    Moderator

    We made some testing and we can make this work for iPone, Samsung Galaxy, etc devices in landscape mode, but in portrait mode there are too little space.

    in reply to: Mobile Product Page

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for the late response.

    Can you please tell us on which mobile device you want this to work?

     

    Best regards,

    Shufflehound Team

    in reply to: Mobile Product Page

    Shufflehound
    Moderator

    Hi,

     

    Sorry for late response.

    We are working on new Jevelin version which should roll out in next week.

     

    Best regards,

    Shufflehound Team

    in reply to: Corporate Navigation

    Shufflehound
    Moderator

    Hi there,

     

    This is a known issue and we are working on it to fix it in the next update.

     

    Best regards,

    Shufflehound Team

    in reply to: Corporate Navigation
Viewing 20 posts - 3,281 through 3,300 (of 3,365 total)