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  • Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Unfortunately, your request falls outside our support scope, as it involves modifying the theme functionality beyond what we currently offer. However, due to our delayed response, we have created a custom CSS code that you can add to the theme settings, which might help:

    body.category #content {
        display: flex;
        flex-direction: column;
    }
    
    body.category #content > .blog-list {
        order: -1;
        margin-bottom: 80px;
    }

     

    Let us know if that helps! 🙂

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Depending on how your website is set up, you should find the relevant settings either under the Jevelin Settings (in the topbar) in the Logo section, or under the Header section (in the left admin sidebar).

     

    Hopefully, that helps.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Have you tried changing the options from the Jevelin Settings in the topbar to see if that makes any changes?

     

    Also, try disabling caching and performance plugins to see if that makes a difference.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    It appears you are referring to the blog post gallery columns. If you are using the Block Editor, you should be able to change the columns to 3 in the gallery block settings.

     

    Hope that helps.

     

    Best regards,

    Shufflehound Team

    in reply to: Adjust Blog Post Width

    Shufflehound
    Moderator

    Hi there,

     

    You should be able to change the image by editing the page settings for that page (under the Titlebar tab).


    @blankpagealex
    , it seems like your issue is different. We will respond to your topic.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    That’s a good question. It appears that custom CSS may be required to modify that button. We recommend trying the Yellow Pencil plugin that comes with our theme. It offers an easy-to-use interface for modifying CSS.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    You are welcome!

    Shufflehound
    Moderator

    Hi there,

     

    WPBakery is definitely the choice as it offers all the essential functionalities. Elementor offer only some of the base functions for our theme.

     

    Best regards,

    Shufflehound Team

    in reply to: What Editor To Use?

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that the test site is not available, can you please check it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great! 🙂

    We will close this for now.

    Shufflehound
    Moderator

    That’s great! You are welcome! 🙂

    Shufflehound
    Moderator

    Let us know if that fixes it.

    Shufflehound
    Moderator

    Hello,

     

    Just realized we forgot to include the patch for that file – sorry about that!

    To give you a bit of comfort, the file was only modified in terms of its version number and documentation links. There were no changes to its actual functionality.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hello,

     

    We have performed additional testing on our end and are still unable to replicate the issue on our demo site, even after following all the steps you mentioned. It currently appears to be related to your specific WordPress setup.

     

    Thank you for updating the account role. However, it remains too limited for the testing we need to do. Here are the tests you should try:

    1. Temporarily switch to the default WordPress theme and check if the error persists. This will help us determine if it is related to our theme.
    2. Update the Elementor plugin and check if the error persists
    3. Disable all plugins, except for Elementor and Haste Core, then also check if the error persists

     

    Please let us know how it goes.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Thank you, you too!

    Shufflehound
    Moderator

    You are welcome! 🙂

     

    If it’s not too much trouble, we would greatly appreciate it if you could leave us a review on Themeforest. Your feedback would truly make our day!

    Shufflehound
    Moderator

    Thank you, we were able to log in to your website and confirm the issue you are reporting.

     

    After some testing, we have found that your WordPress site isn’t configured properly, and you have some important issues in the WordPress Site Health (located under Tools > Site Health). These issues are most likely causing the demo installation problems.

     

    We recommend contacting your website hosting provider to sort out these issues and then trying again, as that could be causing many other problems for your website.

    • This reply was modified 1 year, 1 month ago by Shufflehound.
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    Shufflehound
    Moderator

    That’s great!

     

    We made some modifications to the previous code, so please try this:

    .post-item .post-categories {
        pointer-events: none;
    }
    

     

    Let us know if that fixes it. 🙂

    • This reply was modified 1 year, 1 month ago by Shufflehound.
    • This reply was modified 1 year, 1 month ago by Shufflehound.

    Shufflehound
    Moderator

    Hello,

     

    We have just checked again and it appears that we are now getting a different error, which states, “The password you entered for the username is incorrect”

     

    Can you please check that?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you for the login details. We have just tested your site and confirmed the issue. However, we are currently unable to determine the cause. To proceed, would it be possible to get Admin role access to the support account?

Viewing 20 posts - 401 through 420 (of 3,574 total)