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Viewing 20 posts - 401 through 420 (of 3,626 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    It seems that the issue might be that the image is added by the background-image CSS property instead of the <img> tag as it requires different methods to make it lazy load.

     

    You can try plugin like this one to add the lazy loading for that block.

     

    Let us know if that helps. 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We might have found an issue, and we have created a fix. Please download and test it, and let us know if it works! 🙂


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    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Can you please share a link where we can see the issue live? It would help a lot in understanding the issue you are facing.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    That’s great to hear that at least that one issue is fixed! 🙂

     

    Regarding the screenshot issue, you should try adding a z-index to the entire Elementor section where the navigation is placed. Here’s a tutorial on how to do that. You can try setting it to 100.

    Shufflehound
    Moderator
    1. If you want to keep the AMP plugin enabled, then some custom coding might be required to achieve that.
    2. We have created a new beta version below with a new option “Header Mobile Ad Space” under Theme Settings > Header. Please test it and let us know if it works! 🙂
    3. We haven’t used the classic editor for a long time, so we’re not certain about its compatibility. However, we recommend giving the block editor a try. You should also be able to easily convert the content


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    Shufflehound
    Moderator

    Hi there,

     

    After inspecting your site, it seems that the issues you are facing are related to the performance optimization plugins or their settings. For instance, we don’t see the CSS file loaded on your site, which means the performance optimization plugin is managing all the CSS loading, and in some cases, this can cause issues.

    We recommend either adjusting the performance plugin’s settings until these issues are resolved or disabling it or changing to other performance plugin.

     

    Regarding the WPBakery page builder, where are you seeing that? We can also see that the content is built with the Unyson page builder.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Maybe you have both Elementor and WPBakery page builder installed? If that is the case, it could cause issues, and we recommend trying to disable one to see if that helps.

     

    Best regards,

    Shufflehound Team

    in reply to: WPBakery

    Shufflehound
    Moderator

    Hi there,

     

    Sure, that is indeed a very strange issue.

     

    Have you tried updating the theme and WordPress to the latest version? If so, could you possibly share login information with us, so we can inspect this issue further? (you can share it via the private information field)

     

    Best regards,

    Shufflehound Team

    in reply to: Empty page

    Shufflehound
    Moderator

    Hi there,

     

    Can you please provide us with more information about the exact title you are having this issue with? Maybe you can attach a screenshot or share a link with a description of where we should look.

     

    Best regards,

    Shufflehound Team

    in reply to: Site title proportions

    Shufflehound
    Moderator

    Hi there,

     

    Sure, on which page are you trying to change it?

     

    Please also check the option “Blog pages show at most” under Settings (left sidebar) > Reading. Let us know if that helps! 🙂

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    We support both, so we offer the choice for you to pick the one you want. However, it is recommended to install only one page builder at a time. The main page builder now is Elementor, and the theme should work just fine with it.

     

    As you mentioned earlier, you imported Elementor demo content, so you should use the Elementor page builder for that, as it is made for that content. And we recommend disabling WPBakery page builder if you have installed the Elementor page builder content.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    That is very strange.

    Perhaps you have a PHP log available, so you could let us know what exact error you are getting?

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    We are glad that you found the cause and thank you for sharing the solution! 🙂

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    If you have built content with the Unyson page builder, you will still need to keep it active. If you also move your content to the WPBakery page builder, then you will be able to remove the Unyson plugin completely.

     

    Best regards,

    Shufflehound Team

    in reply to: Framework Problem

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know!

     

    Best regards,

    Shufflehound team

    in reply to: sh-header-top missing

    Shufflehound
    Moderator

    Hi there,

     

    Yes, of course. Just make sure that the theme is updated. 🙂

     

    Best regards,

    Shufflehound Team

    in reply to: WordPress 6.4.3

    Shufflehound
    Moderator

    The error doesn’t appear to be related to our theme since we don’t use such a function.

     

    We also recommend disabling all other plugins when performing the upgrade, as the issue may be linked to one of the plugins you have installed.

    Shufflehound
    Moderator

    Thank you for the link!

     

    Regarding your questions:

    1. It appears that the AMP plugin might be causing the issue. Could you please disable it and test?
    2. That’s how that option currently functions in our theme. Could you specify where you’d like it to appear on mobile? We can try to find a solution for that
    3. Are you using the block editor? In that case, have you used the Gallery block? We typically use that and haven’t encountered issues on mobile.

    Shufflehound
    Moderator

    In that case, perhaps you have access to the PHP logs? They could reveal the exact issue and assist us in resolving it for you.

    Shufflehound
    Moderator

    You are welcome! 🙂

Viewing 20 posts - 401 through 420 (of 3,626 total)