Forum Replies Created
Hi there,
In the latest beta version this issue should be fixed:
Please test it and let us know if that works. š
Best regards,
Shufflehound team
Hi there,
We’ve updated it to an option that removes the link instead. Additionally, in the Portfolio section, we’ve added an option to disable the category section. The beta version is available below:
Please let us know if that resolves the issues. š
Best regards,
Shufflehound team
Hi there,
Try adjusting the Background color in Jevelin Settings > Styling.
Let us know if that helps!
Best regards,
Shufflehound team
Hi there,
It appears that WooCommerce has released a new update since then.
We’ve rolled out a new beta update provided below:
Please give it a try and inform us if it resolves the issue.
Bets regards
Shufflehound team
Hi there,
We’ve identified a bug and have addressed it in the latest beta update provided below:
Please try it out and inform us if the issue has been resolved.
Best regards,
Shufflehound team
Could you please temporarily disable all the plugins and then attempt the update? This approach has resolved similar issues in the past. If that doesn’t work, we’re happy to log in to your website and investigate further. If you’re comfortable, please share the login details in the private information field.
Got it! We can recommend trying plugins listed here.
If none of them works, we can offer our custom development service for extra fee.
Hi there,
That is great that it works now! š
Have you added the Mailchimp form ID inside the subscription widget? (in some cases there could be multiple ones, in multiple widget areas)
Best regards,
Shufflehound team
Hi there,
Could you please provide more specifics, such as where you are attempting to make the change and on which element? We’ve recently tested the default Portfolio element, and everything appeared to be working fine,
Best regards,
Shufflehound team
Hi there,
We’ve just tested it on our end, and the Google Maps functioned properly each time.
Could you please provide a link and, if possible, share the login details in the private information field? This will allow us to investigate the issue further.
Best regards,
Shufflehound team
Hi there,
Here is the latest beta version with that code modified (as we can’t remove it completely):
Please test it and let us know if that works.
Best regards,
Shufflehound team
Hi there,
It seems that we didn’t got them. Can you please try again? Or send it to [email protected]?
Best regards,
Shufflehound team
Hi there,
We haven’t encountered this issue before. Since it is coming from the WooCommerce plugin itself, we’re uncertain about our ability to fix it. We recommend reaching out to WooCommerce for assistance.
Best regards,
Shufflehound team
Hi there,
We’ve tested it again, and everything worked smoothly on our end. If you’re in the correct row, you should be able to upload the image under the “Background” block. The image should update even if it doesn’t display immediately.
If you’re comfortable sharing login details in the private information field, we’d be happy to make the change for you.
Best regards,
Shufflehound team
Hi there,
Please test our latest beta version below:
Let us know if that helps!
Best regards,
Shufflehound team
Hi there,
There could be several reasons for the issue after transferring the website to new hosting. We recommend checking if both the theme and the WPBakery page builder are up to date. However, since it worked before the transfer, it’s likely best to contact your hosting provider.
Best regards,
Shufflehound team
Great! We are glad that it worked
Those can be changed inside the files located:
- jevelin/framework-customizations/extensions/shortcodes/shortcodes/accordion/views/view.php – lines 59 and 105
- jevelin/single.php – line 42
Please note that we don’t recommend changing files directly but via the child theme.
Thank you!
It seems that you have installed a plugin, which might not be compatible with our theme. Can you please let know which guidelines did you follow?
