Forum Replies Created
Hi there,
Thank you for letting us know and sharing the solution! 🙂
Best regards,
Shufflehound team
Hi there,
Thank you for the login details.
After a long chat with our hosting company, we determined that your website uses a bad IP address, that has been blacklisted – https://cleantalk.org/blacklists/162.214.80.52 due to spam and brute force attacks. And we are not sure what currently we can do about that. Our hosting company recommends thinking about changing the IP.
In the meantime, we have manually installed the WPBakery page builder and we also updated the Slider Revolution plugin to the latest version.
Best regards,
Shufflehound team
Hi there,
Sorry for that.
We are working on it!
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
One way would be by using an image element and uploading icons as SVG images (you will need this plugin for that to work). In this case, icons should look as good as the built-in ones.
Best regards,
Shufflehound team
Hi there,
Good question.
It seems like functionality that a plugin could add, but currently we didn’t find any plugins that offer that.
But we managed to find a custom code that might provide the functionality you need.
Best regards,
Shufflehound team
Hi there,
If you currently do not use the Unyson page builder, please try to do migration from the old theme framework plugin to the new one.
It is a pretty simple process and can be done under Jevelin (left admin sidebar) > Framework Upgrade and follow the steps.
It might fix this issue, so please let us know if that worked!
Best regards,
Shufflehound team
Hi there,
That is great!
Thank you for letting us know. 🙂
Best regards,
Shufflehound team
We are glad that it is now working! 🙂
Hi there,
Currently, we use WordPress built-in functionality when showing the date.
Maybe to achieve this functionality you can use a plugin like WP Last Modified Info.
For the translations, you can use the Loco Translate plugin, which can do exactly that.
Best regards,
Shufflehound team
Hi there,
It seems that currently there isn’t such an option.
Can you please let us know, what kind of icons are missing there?
Best regards,
Shufflehound team
Hi there,
Can you please let us know which Jevelin theme version are you currently using?
Also, do you use the Unyson framework or the Redux framework? (which plugin is activated?)
Best regards,
Shufflehound team
Hi there,
Sorry, for our late response.
Can you please give us a link to your website, so we can see your current setup?
Best regards,
Shufflehound team
Sure, we have just added that!
Can you please let us know if that is working? 🙂
Hi there,
Would it be possible to log in to your website?
That would be the fastest way how to could help you to fix it (you can share login details in the private information field).
Best regards,
Shufflehound team
Hi there,
Oh, would it be possible to test it again?
Currently, it seems the login details aren’t working anymore.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We just tested your website and it seems fine now. Did you manage to fix it?
Best regards,
Shufflehound team
Sure, so we saw that your website uses this background image – https://dnlcomponents.com/wp-content/uploads/2022/12/DNL-HeaderSmallerLogo.jpg
It seems that it is added under Gillion Settings > Styling > Header > Background Image. We would recommend removing it (one of the reasons it is not very responsive in some screen sizes) and the custom CSS for your website. Then we would be able to see the main logo image and then we could add adjustments.
Also, if needed we can also offer to login into your website and help customize the logos
Hi there,
It seems that there might be an issue connecting to our servers.
Would it be possible to log in to your website, to inspect this issue? (you can share it in the private information field)
Best regards,
Shufflehound team
Hi there,
It seems that currently, we don’t have such a feature.
Can you please let us know what kind of icon would you like to use instead? Maybe we can add an option to change it between multiple presets.
Best regards,
Shufflehound team
Hi there,
Thank you, log in details worked!
Currently, we Regenerated files & data under Elementor > Tools and it started working fine.
Can you please confirm that?
Best regards,
Shufflehound team
