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  • Shufflehound
    Moderator

    Hi there,

     

    Did you manage to fix the issue? We can’t replicate your issue (shown in the screenshot) anymore.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Have you added some custom CSS code for that block? (it seems that way)

    In the screenshot bellow #cf7-5 input:not([type=”submit”]) needs to be changed to #cf7-5 input:not([type=”submit”]):not([type=”checkbox”])

     

    That should solve this issue. ๐Ÿ™‚

     

    Best regards,

    Shufflehound team

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    Shufflehound
    Moderator

    We are glad that it worked! ๐Ÿ™‚

    Shufflehound
    Moderator

    Hi there,

     

    As we have multiple supported page builders and frameworks – can you please give us a link to your website, so we can see your current website setup and the progress of it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    It seems that in this case the social media icons can be changed via page builder (in the team element). At the moment that element doesn’t support Tiktok, but we could consider adding it

    Shufflehound
    Moderator

    Hi there,

     

    We made some tests and it was working fine for us.

    Did you manage to fix it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    That is strange, do you have the latest theme version installed?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us more specific questions?

    Many WooCommerce/shop options are under Jevelin Settings (at the topbar) > WooCommerce.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thanks!

     

    It seems that you should be able to remove the whitespace by opening the page builder and removing the padding for the section.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry that we didn’t answer fast enough.

     

    That is great that you found a solution! ๐Ÿ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It depends on your website setup.

    Can you please share a link yo your website?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    There could be many causes for this. Would it be possible for us to take a look on your website? (you can share the details in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    1. Can you please go to Gillion Settings (at the topbar) > Header > Sticky Header and turn off the sticky header option?
    2. Unfortunately we don’t have such a functionality, but you should be able to find plugins like these onesย 
    3. It seems that the infinite scrolling feature is supported only if page template is set to blog and if you activate it under Page settings > Blog

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Would it be possible for us to login to your website and inspect this issue further? That would help us to find the cause faster (you can share it in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that we will need to login to your website to debug this issues and try to find the solution (you can share the login details in the private information field).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please disable performance optimization plugins? Then try again.

    Most likely that a performance optimization plugin is causing this issue.

     

    If that will be the case, then you will need to adjust itโ€™s settings till the CSS starts loading as you like.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! ๐Ÿ™‚

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share your website link? We have multiple ways to create a sidebar, so we need see your setup (you can share it in the private information field if needed)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We might have an idea what could cause this – please go to Jevelin Settings > Styling > Bodyย and removing Line Height value 0.

     

    Let us know if that works! ๐Ÿ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that you need to increase the product image thumbnail size to something larger (current is 300px width). You can follow this video tutorial to change it – https://www.youtube.com/watch?v=FtbVCpzCmg8

     

    Best regards,

    Shufflehound team

    in reply to: my images look fuzzy
Viewing 20 posts - 1,921 through 1,940 (of 3,674 total)