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Viewing 20 posts - 1,921 through 1,940 (of 3,603 total)
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  • Shufflehound
    Moderator

    Interesting, we have word cart instead of the word basket.

     

    Maybe you don’t use default WordPress language?

    Shufflehound
    Moderator

    Thank you for the link, looks like we missed it.

     

    Do you have the latest theme version installed? If yes, then would it be possible to login to your website and debug this issue? (private data can be shared via private information field)

    Shufflehound
    Moderator

    We have one idea what could cause this.

     

    Please disable AMP plugin and let us know if that changes anything.

    Shufflehound
    Moderator

    You’re more than welcome!

    Shufflehound
    Moderator

    You’re welcome! 🙂

    Shufflehound
    Moderator

    That is great that it worked! 🙂

     

    Yes, that should apply to all portfolio items.

    Shufflehound
    Moderator

    We inspected more and it seems that you have enabled one option that was causing this – we disabled it and it should work fine. 🙂

     

    Can you please test it?

     

    Option was under Page > Page Settings > Header >  Header Classic (from Theme Settings) > Above Content, default is Disabled

    Shufflehound
    Moderator

    Hi there,

     

    We can still see that CSS code in your website.

    Not sure where it is coming from, but it isn’t from the theme as we just inspected our theme and didn’t find such CSS. To find that we would need to login to your website (you can share login details in the private information field).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can we test it? Do you have a live link available where we can see that?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Yes, they are available for the import.

    Thank you for noticing – we created a beta version, where those links should be fixed. You can test it from the link bellow:


    Please login to access this file

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    About the issues:

    • We tested in our devices and it seems to work correctly for us
    • Unfortunately at the moment we only support first letter styling. We disabled the first symbol styling for your website (that is an option inside pricing table element), so it doesn’t look broken

     

    Best regards,

    Shufflehound team

    in reply to: Menu issue on Mobile

    Shufflehound
    Moderator

    Thank you! Unfortunately we still got the incorrect password message

    Shufflehound
    Moderator

    Hi there,

     

    Can you please update the theme to the latest version?

    Also it seems that the layout issue could be fixed by going to Jevelin Settings > Styling > Body and removing Line Height value 0.

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: Top bar collapse

    Shufflehound
    Moderator

    About the pages not rendering on mobile are you referring to the header? Not the page content itself?

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    Shufflehound
    Moderator

    We will need to create an update for that to be added.

    Can you please share a link to your website? We have two separate header structures and at the moment we want to add it only for that header structure you are using.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you!

    It seems that the first login screen password is incorrect as it shows: Please enter the correct password!

    Shufflehound
    Moderator

    Hi there,

     

    It seems that we managed to fix it via custom CSS (added in the theme settings).

     

    Can you please confirm that? 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that we managed to fix most of you issues with this custom CSS:

    .sh-portfolio-single-buttons,
    .sh-portfolio-single-title,
    .sh-portfolio-single-info,
    .sh-portfolio-single-right {
        display: none;
    }
    
    .sh-portfolio-single-left {
        width: 100%;
    }

     

    Can you please try that and let us know if that works? 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    We sent our IP address via email as we had issue with your VPN.

     

    Please let us know when we can login to your website.

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 1,921 through 1,940 (of 3,603 total)