Forum Replies Created
Hi @scottgrantwv,
I hope you are well today and thank you for your question.
Not sure exactly regarding which feature you are talking about so could you please tell me a bit more information about it and where you saw the comments so that i can help you?
Best regards,
Shufflehound teamHi @haziqasyraf,
I hope you are well today and thank you for your question.
Could you please tell me a bit more detailed information about how you are using Google maps on your site so that i can help you?
Best regards,
Shufflehound teamHi @clinicalfinish,
I hope you are well today and thank you for your question.
Please delete the plugin and reinstall bundled plugin from the path Appearance -> Install Plugins
If you have not purchased this plugin and using the plugin bundled with the theme then you are not direct customer of that plugin so can not activate that plugin and don’t need to activate it.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
Best regards,
Shufflehound teamYou are always welcome here 🙂
It is also fixed in the latest version of theme.
Solution for this topic
As you are using custom email address so please use the SMTP send method in the contact form settings as shown in the attached screenshot and configure its settings correctly.
Hi Josh,
Sorry to hear of the problem you are having.
Please make sure you are using latest version of themes and plugins on your staging site.
Also ask the SiteGround support whether they restricts anything on staging site as it works fine on actual site.
If nothing above helps then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that i can help you to achieve it?
Best regards,
Shufflehound teamHi @creoplayaqrcom,
I hope you are well today and thank you for your question.
You can change it either by translating theme as described in the following page
https://colorlib.com/wp/how-to-translate-wordpress-theme/
Or you can try using any of the following plugins to change it.
https://wordpress.org/plugins/say-what/
https://wordpress.org/plugins/real-time-find-and-replace/
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
The unyson contact form bundled with theme doesn’t provide this functionality currently but you can achieve this by using the following plugin and shortcode provided by it to display contact form.
https://wordpress.org/plugins/contact-form-7/
Best regards,
Shufflehound teamSolution for this topic
Hi @papagrace,
I hope you are well today and thank you for your question.
You can update by either deleting existing theme and then install latest theme version of it downloading from below or use the following plugin to update the theme.
https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
After activating the above plugin just install the below downloaded theme on your site.
Best regards,
Shufflehound teamHi @samv,
Sorry to hear of the problem you are having.
I visited your shared site but didn’t see any issue on it so could you please share the screenshot of the issue?
Also please test it on different browser.
Best regards,
Shufflehound teamAre you using any SEO plugin on your site?
That notice is related to that plugin so please contact the plugin author to resolve it.
What you are trying to achieve is custom functionality that requires you to develop custom code.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Sure we will update you here after fixing it.
Hi Gustavo,
Sorry to hear of the problem you are having.
I visited your shared site and saw some javascript errors are occurring on your site as shown in the attached screenshot which seems causing this issue.
To troubleshoot the issue could you please temporary deactivate the cache on your site?
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamYou are most welcome here 🙂
You are most welcome here 🙂
Hi @gregy1403,
Thank you for your questions and sorry to hear of the problem you are having.
Demo import deletes everything – plugin settings, pages, posts, ACF
It seems you have confused between “Demo Content Install” and “Import Demo Data” functionalities which are different as shown in the attached screenshots.
The “Demo Content Install” is a legacy functionality that overwrites & deletes existing site data but the “Import Demo Data” does not do this and preserves existing data.
You can test it by creating test data and importing demo data using “Import Demo Data” method.
Luckly, I’m working on test domain, but basic import deleted all previuosly published posts, custom fields (ACF) are gone, images in library are gone, pages, auto poster account .. everything .. looks like clean install
If you have backup of your site then you can restore it to get your old data.
Reinstalled .. activated Gillian – now, how to get “creative – Home4” running without demo install? If I install demo, all my posts and plugin settings will be gone …
You can insert Basic demo data using “Import Demo Data” method that contains Home 4 page. If you have concerns about demo data then you can import it first on different demo site.
Other elements?
Please make sure you have activated Gillion theme on your site and not just installed it.
Images are not showing all over WP installation
Do you mean you have uploaded the images but they are not displaying in the admin area or the front end of the site?
Is it displaying fine for you using any default WordPress theme like Twenty Seventeen?
Please advise.
Theme settings (styling) is not working – cannot click anything – pure text
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
If it is not plugin conflict then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Best regards,
Shufflehound teamThe latest Gillion theme version is 1.3.2.1 as shared bellow.
If you are using Jevelin theme then please create a topic for it in the Jevelin theme forum here https://support.shufflehound.com/forums/forum/jevelin/ Â as this is Gillion theme forum.
If you are still facing the issue using latest version of Gillion theme then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Hi @dynamicad,
Sorry to hear of the problem you are having.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.archive.category .blog-style-masonry { opacity: 1; }Best regards,
Shufflehound team
