Forum Replies Created
Hi Jonathan,
I hope you are well today and thank you for your question.
I visited your shared site and the home page of your site displays blog page which is dynamic page and not static page that displays post listings so i am not sure what you are referring.
If you share some screenshots and specific page URLs from your site then i can better understand it and help you.
Best regards,
Shufflehound teamHi @rachelmball,
I hope you are well today and thank you for your question.
The shared site is displaying broken for me as shown in the attached screenshot so not sure what you are referring as call-out box on that site.
Do you mean the ad displayed on the top?
Could you please share the screenshot of it?
Best regards,
Shufflehound teamSolution for this topic
Hi @Devuser34,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width: 900px){ .sh-back-to-top { display: none; } }Best regards,
Shufflehound team@ronnibaslund I can’t reproduce the issue on my test site so would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Just disabling plugins don’t help so please also try using solutions posted in the following topics?
https://support.shufflehound.com/forums/topic/cannot-install-demo-content/
https://support.shufflehound.com/forums/topic/error-demo-content-install/#post-1292
Hi @eclecticmediani,
I hope you are well today and thank you for your question.
I tried to access your shared site but it is displaying the message “Our website is coming soon.”
Could you please temporary disable the message or share me your site login credentials privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi @oneorzero,
I hope you are well today and thank you for your questions.
How do I get the product boxes so they are all the same size?
First of all please remove the CSS code changes that you have made in the theme file like following.
.woocommerce ul.products li.product .sh-woo-post-content-container a:first-child { padding: 0 30px 5px 30px; display: block; border-bottom: 1px solid #e9e9e9; max-width: 100%; text-overflow: ellipsis; overflow: hidden; white-space: nowrap; min-height: 500px; }Please note you are making changes in the theme files therefore you have to make these changes again after theme updation as changes made in the theme files get lost on theme updation.
Instead please make CSS changes by adding the CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
How do i get the images so they are all the same size?
Use following plugin to regenerate image sizes.
https://wordpress.org/plugins/regenerate-thumbnails/
How do i get rid of the weird mouseover effects on the thumbnails?
You can remove that effect by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.woocommerce #page-container ul.products li.product>a:hover .secondary-image-container img { -webkit-transform: none; transform: none; } .woocommerce #page-container ul.products li.product>a:hover .secondary-image-container { opacity: 0; } .woocommerce #page-container .woocomerce-styling ul.products li:hover { bottom: 0; }Best regards,
Shufflehound teamHi @tommasodb,
Sorry to hear of the problem you are having.
Please use the following latest version of theme on your site.
Also please try temporary deactivating the photon module of Jetpack plugin.
Best regards,
Shufflehound teamWould you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Have you checked the email is not sent in SPAM folder?
Yes please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”
You have to edit the template file jevelin/framework-customizations/extensions/portfolio/views/single.php in your child theme to customise it.
Solution for this topic
Hi @marusyatyumen,
I hope you are well today and thank you for your question.
That chat functionality is provided by https://chatra.io/
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi @milecar,
I hope you are well today and thanks for posting here.
Could you please share me your site URL where it’s happening so that i can troubleshoot it?
Best regards,
Shufflehound teamHi @serahben,
Sorry to hear of the problem you are having.
To resolve the issue please use the solutions posted on the following pages.
https://premium.wpmudev.org/blog/are-you-sure-you-want-to-do-this-error-wordpress/
https://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/
Best regards,
Shufflehound teamHi @Emaillica,
Sorry to hear of the problem you are having.
Please delete the Unyson plugin on your site and reintsall & activate it again.
Best regards,
Shufflehound teamHi @jithin,
Sorry to hear of the problem you are having.
To resolve the issue could you please increase Maximum Execution Time on your site using the following solutions?
https://codex.wordpress.org/Common_WordPress_Errors#Maximum_execution_time_exceeded
https://premium.wpmudev.org/blog/increase-memory-limit/
https://wordpress.org/plugins/wp-maximum-execution-time-exceeded/
Best regards,
Shufflehound teamOk it seems you are talking about single product page.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except woocommerce & unyson plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Also please try resetting your htaccess file as described on the following pages.
http://www.bordercrossingmedia.com/2009/01/how-to-restore-your-wordpress-htaccess-file/
I can see the contact form displayed on the home page of your site is displaying “Message sent!” message after submitting the form as shown in the attached screenshot.
So do you mean it is working but the email is not getting sent?
Please make sure you are using same settings for all contact forms and the email is not sent in SPAM folder.
