Forum Replies Created
You are using older version 4.8.3 of the Jevelin so please update it to the latest version 4.9.1 as described above and then update the plugin from the below path.
Admin Area -> Appearance -> Install Plugins
Solution for this topic
Hi @Banya,
I hope you are well today and thank you for your questions.
As you can see, other than cover image, you can see multiple images one by one as you scroll down.
How come the gallery is not a gallery but a single image in my dash board like the attached image(ref01.jpg)?
I cannot choose multiple images for ‘Porfolio gallery’ panel.
Please try clicking on the “Edit project gallery” link to edit the gallery as shown in the attached screenshot.
Also, Can I fix (make it sticky) the whole description column like the example site above?
It was actually the biggest reason that I chose this theme but not sure if I can do so…! Please recommend any code block or plugins for me.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @SaveATrain,
I hope you are well today and thank you for your question.
The DOM size is created based on the content of the page and it has nothing to do with the theme.
We recommend you always use the latest version of the theme as below.
Best regards,
Shufflehound teamHi @lorena.redzepovski,
I hope you are well today and thank you for your question.
From your shared screenshot it seems that you are uploading the theme as a plugin therefore it generates an error.
Please update the theme as described below.
https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi Savas,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @ftahumour,
I hope you are well today and thank you for your question.
I visited your website and tested it multiple times but the footer displays fine for me without any issue.
Please test it clearing your browser cache.
This can be a child theme issue used on your site so to confirm it just temporarily use the Jevelin theme on your site. If everything works fine then it’s your site child theme issue.
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamSolution for this topic
Hi @natamike,
I hope you are well today and thank you for your question.
To resolve the session_start error please try using the solution shared in the following topic.
https://github.com/ThemeFuse/Unyson/issues/4042#issuecomment-681862373
Best regards,
Shufflehound teamSolution for this topic
Hi @lucianamssouza,
I hope you are well today and thank you for your question.
Please configure the header search form to search products in the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound teamHi @SaqlainMughal,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme.
Then you can update the WPBakery page builder plugin from the below path.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamThis can be your web host issue so could you please contact your web host to resolve it?
@natamike Have you tried clearing the browser cache and deactivating all the browser extensions?
Please make sure that you are using the below latest version of the theme.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
You are most welcome here 🙂
Hi @bobbinkz,
I hope you are well today and thank you for your question.
To resolve this, please add the below code in the functions.php file of the theme file.
remove_filter( 'the_title', 'wptexturize' ); remove_filter( 'the_content', 'wptexturize' ); remove_filter( 'the_excerpt', 'wptexturize' );
Best regards,
Shufflehound teamHi @Vasile,
I hope you are well today and thank you for your question.
Could you please tell me exactly what issue you are facing so that I can help you?
Also, please clear and temporarily deactivate the WP Rocket cache that you are using on your website and make sure that you are using the below latest version of the theme.
Best regards,
Shufflehound teamHi Nicholas,
I hope you are well today and thank you for your questions.
Footer title styles: for some reason, now titles on the footer appear “thin” when they were “bold” (as we want).
It displays bold for me as shown in the attached screenshot.
Please test it clearing your browser cache.
Filters from the review section on mobile (https://www.yourwebsite.com/nuestras-reviews/): For some reason, the filter section is located at the bottom of the page when it’s supposed to be on the top of the page (just before the articles). It was this way before the theme update.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media(max-width:767px) { #page-container .content-wrapper-with-sidebar { display: flex; flex-wrap: wrap; } #page-container #content { order: 2; } #page-container #sidebar { order: 1; } }Fixed Toc” content plugin: It was working perfectly before the theme update. You can see this issue in any article since all of them (except product reviews) have the Fixed TOC plugin. For some reason, when you scroll down, it appears and disappears. And even sometimes the entire page shows up desconfigurated.
Could you please share the screenshot of the issue?
Best regards,
Shufflehound teamHi @jonasverhulst,
I hope you are well today and thank you for your question.
I visited your shared website and the slider displays fine for me as shown in the attached screenshot.
Could you please test it clearing your browser cache or using a different browser?
Best regards,
Shufflehound teamSolution for this topic
I logged into your website and resolved the issue by deleting and reinstalling the Unyson plugin.
Could you please confirm it?
I logged into your website and saw you were using www in your navigation menu URLs which does not exist in your website URL so I removed it and it started working fine.
Could you please confirm it?
Hi @teresakoontz801,
I hope you are well today and thank you for contacting us.
Shufflehound recommends the developer mozillavvd[at]gmail.com
Best regards,
Shufflehound teamAwesome great to see you got that figured out.
Please advise if you have more questions.
Have a fantastic day!
