Forum Replies Created
Hi @janice9115,
I hope you are well today and thank you for your question.
Please note that you are using the WPbakery page builder plugin bundled with the theme therefore you are not a direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
We update the plugin with every new theme version. In this case, you can just delete old plugin version and reinstall latest plugin version bundled with the theme from Appearance -> Install Plugins
Best regards,
Shufflehound teamWe update the WPBackery plugin with every new theme version.
It will be updated soon in the upcoming version of the theme.
Sorry to tell you but it is not fixed yet.
We will fix it ASAP.
Hi Mark,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme and then update the WPbakery page builder plugin from Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @pzl,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Also, please share the screenshots of the screen where you have enabled the topbar and selected the header template.
Best regards,
Shufflehound teamCould you please share your site URL where it’s happening so that I can troubleshoot it?
Awesome great to see you got that fixed.
Please advise if you have more questions.
Have a fantastic day!
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpTo resolve the session_start error please try using the solutions shared in the following topics.
https://github.com/ThemeFuse/Unyson/issues/4042#issuecomment-681862373
https://support.shufflehound.com/forums/topic/error-after-installing-the-theme/
https://support.shufflehound.com/forums/topic/problem-with-the-unyson-plugin/
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme as displayed in the attached screenshot.
Please make sure that you are using the latest version 4.8.4 of the Jevelin theme and install plugins from the path Admin Area -> Appearance -> Install Plugins
There are various reasons that you are getting the error as described below so please contact your web host to resolve it.
https://www.medianama.com/2015/12/223-451errorcode-legally-blocked-content/
Hi @david.leroux9,
I hope you are well today and thank you for your question.
To change it, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @AnnaUsak,
I hope you are well today and thank you for your question.
You can change the navigation color from the theme styling settings as shown in the attached screenshot.
Best regards,
Shufflehound teamNow, I am getting the error “403 Forbidden” after logging into your website.
Could you please share the screenshot of the website in iPad landscape mode so that I can troubleshoot it?
I logged into your website and just resaved the home page that made the slider work.
Could you please confirm it?
Your shared website is not accessible and just displays the message “OUR NEW WEBSITE IS COMING SOON”.
Please make sure that you are using the below latest version of the theme.
Also, please contact the WPML plugin support to resolve it.
Firstly my Fancy Product Designer plugin. According to: https://support.fancyproductdesigner.com/support/solutions/articles/5000582912-using-the-debug-mode-to-inspect-any-missing-hooks-in-woocommerce-product-pages
I have an issue with the body_class filter and the Jevelin theme.The Jevelin theme uses the body_class function in the theme header.php file as shown in the attached screenshot.
Secondly, the Admin toolbar has disappeared, how come is that? I get this warning:
<b>Warning</b>: call_user_func_array() expects parameter 1 to be a valid callback, function ‘_wp_admin_bar_init’ not found or invalid function name in <b>/var/www/[…]/public_html/wp-includes/class-wp-hook.php</b> on line <b>287</b>This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Hi @asyasir2012,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme.
Also, could you please share the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @academys,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Are you using any plugin to translate your website?
If yes then please also contact the plugin support to resolve it.
Best regards,
Shufflehound teamHi @petbuddy,
I hope you are well today and thank you for your question.
Could you please share the screenshot of the screen where you are getting the error so that I can help you?
Best regards,
Shufflehound teamI can see the set Open Sans font on your website that is displaying fine.
If you want to use the quicksand font then please use it and share with me the screenshot where you have set it so that I can troubleshoot it.
