Forum Replies Created
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
We have added a theme option to change the navigation menu text color of the light desktop header in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Hi @danielrizk,
I hope you are well today and thank you for your question.
Please make sure that you are trying to install the below latest version of the theme.
Also, could you please tell me exactly what issue you are facing by sharing the screenshots so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @Benjam1n,
I hope you are well today and thank you for your questions.
I don’t want a white border around the edge of the image but I don’t want to remove the margin/border for the text underneath.
In the picture, I’ve included how it looks now against how I’d like it to look.
How do I do this please?
You can try achieving this using the Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
If you can’t do this using the Yellow Pencil editor then to achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
And I’d like to know how to enable the “shadow” features in WP bakery please.
It says they’re disabled and I can’t work out why.
Just click on the Disabled dropdown and select the shadow type from the dropdown.
Best regards,
Shufflehound teamHi @eventswestjohn,
I hope you are well today and thank you for your question.
I visited your shared website on mobile and it works fine for me as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamSolution for this topic
Hi Anthony,
I hope you are well today and thank you for your question.
Please edit that page and make sure that you have set the Header Above option to Disabled in its Page Settings as shown in the attached screenshot.
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
Please note that you are using the WPbakery page builder plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
We update the plugin with every new theme version. In this case, you can just delete old plugin version and reinstall latest plugin version bundled with the theme from Appearance -> Install Plugins
Best regards,
Shufflehound teamYou can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width: 320px){ #page-container .vc_row.wpb_row.vc_row-fluid.vc_custom_1601266124891.vc_row_1345642984 { min-height: 50vh !important; } }I have forwarded your suggestion to the theme developer so that it will be implemented in the future version of the theme.
In that case, you have to use a background image with half white and half black but as it does not work on mobile so you have to develop custom code to adjust it for mobile.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
It works fine for me as shown in the attached screenshot.
Please test it clearing your browser cache.
The animations are working fine for me and I said earlier that I don’t see any javascript error message on your website as shown in the attached screenshot.
If it works fine for me but not at your end then there must be something specific at your side causing the issue.
Also, I don’t see any dropdown menu on your website so could you please enable it so that I can troubleshoot it?
I requested you many times to clear your browser cache but didn’t get any reply about it from you.
Hi @ficinter3,
Thank you for your question.
It seems your redirect breaks the menu functionality.
Best regards,
Shufflehound team
