Forum Replies Created
I could get it resolved by contacting my hosting.
Awesome great to see you got that resolved.
I would like to know when will we get the update for WP bakery? It seems to be an old version.
Please see the below topic.
Also, is the updated theme compatible with the latest WordPress version?
Yes, it is compatible.
Hi Jürgen,
Sorry to hear of the problem you are having.
Could you please tell me exactly what is not working for you so that I can help you?
Best regards,
Shufflehound teamActually the first one issue that is overwriting the widget class is fixed in this theme version and the Blog Posts Categories issue will be fixed in the next theme version.
As you have said in your below posted reply that the issue is fixed for that particular post after deactivating those two plugins so it seems the issue is with those plugins so as said previously please contact the plugin support to resolve the issue.
Have you read the topic shared in the above posted reply and downgraded the WPbakery plugin?
The theme doesn’t contain any Google add banner so it doesn’t display it automatically until you can configure it in the theme settings as shown in the attached screenshot.
Also, you can change the header logo image from the theme settings as shown in the second attached screenshot.
I could confirm the issue on my test site using Blog Posts Categories element, therefore, notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, would you mind if I log in to your site and fix the issue? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Hi @Jerebic,
I hope you are well today and thank you for your question.
There isn’t any theme option to achieve this but you can try achieving it using the below plugin.
https://wordpress.org/plugins/add-search-to-menu/
https://ivorysearch.com/docs/display-search-form-in-mobile-site-header/
Best regards,
Shufflehound teamSolution for this topic
The Atutomptize plugin caches the CSS file and code so to troubleshoot the issue I need it to disable temporarily.
I troubleshoot the issue on your live site and saw this s happening because you have added the top padding in the image itself as shared in the private reply.
Therefore on the smaller screen when the image goes down then the text touches to the top element.
To resolve the issue please remove the padding from the image and instead add it to the row element that contains both the image and the text.
Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
Please try clearing and temporarily deactivating the Atutomptize Cache that you are using on your shared site.
Also, please make sure that you are using below the latest version of the theme.
Hi @adaonichabor,
I hope you are well today and thank you for your question.
I have replied to you in the below topic.
You can create a new topic on the below page.
https://support.shufflehound.com/forums/forum/gillion-theme/#new-post
google add Banner missing from installed theme
Could you please tell me how you are using the ad banner on your site and also share your site URL where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @cagross,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @quantgene,
I hope you are well today and thank you for your question.
I visited your shared site but don’t see any issue on it.
Could you please make the header transparent as described in the below topic so that I can troubleshoot the issue?
https://support.shufflehound.com/forums/topic/transparent-header/#post-2187
Best regards,
Shufflehound teamHi @cbassix,
I hope you are well today and thank you for your question.
If on your site there is only demo data then you can just delete whole existing data using below plugin then activate the theme & required plugins and import the demo data again.
https://wordpress.org/plugins/wp-reset/
Best regards,
Shufflehound teamHi @poojamitra88,
I hope you are well today and thank you for your question.
I visited your share site but didn’t see any categories broken on it.
Could you please describe it a bit more in detail by sharing its screenshot so that I can help you?
Best regards,
Shufflehound teamYes, I can see this is happening on your shared post but it seems you have activated Lazy loading and WP super cache again on your site so this is happening because of any of these plugins so please contact the plugin support to resolve the issue.
I logged into your site and saw this is happening because you have created the pages using one page builder and now you are using another page builder.
Do you remember which page builder you have used to create the pages?
Do you have backup of your site?
You can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or any other page builder then please use the same page builder to edit the page.
Please do not switch between page builders orelse you will lose the content so choose the page builder that you want to use initially when you create the page content.
I logged into your shared site and saw it is also happening with the default Twenty Nineteen theme so this is not the theme specific issue but your site issue.
You can resolve it as described in the below pages or contacting your web host.
https://sebastian.expert/fix-wordpress-an-error-occurred-in-the-upload-please-try-again-later/
Hi Tyler,
I hope you are well today and thank you for your question.
There can be various other reasons why your site is loading slow as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
https://wordpress.org/plugins/ewww-image-optimizer/
https://wordpress.org/plugins/wp-smushit/
Best regards,
Shufflehound team
