Forum Replies Created
Hi @nitinjotwani,
I hope you are well today and thank you for your question.
You can remove it developing custom code but if you are displaying Simple Line Icons on your site then it won’t work on some browsers.
Best regards,
Shufflehound teamHi Dalia,
Thank you for your question.
It is added to the Row element of WPBakery page builder that you can edit as shown in the attached screenshot.
Best regards,
Shufflehound teamHi Dalia,
I hope you are well today and thank you for your questions.
I used the Image Carousel element and it’s not working. The images aren’t aligned, they’re cutting off, and the left/right arrows don’t do anything. So question #1: How do I make the carousel functional?
I could confirm the issue on my test site, therefore, notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can just hide its arrows and display its pagination as shown in the attached screenshots.
Best regards,
Shufflehound teamHi @vanni77,
I hope you are well today and thank you for your questions.
Hi, how can I exclude the sidebar from the category pages?
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.archive.category #sidebar { display: none; } .archive.category #content { padding-right: 0; width: 100%; }how can I more space the title of the post from the menu?
Could you please describe it a bit more in detail by sharing its screenshot so that I can help you?
Best regards,
Shufflehound teamOk, then could you please try removing the below JavaScript code from the theme file /jevelin/js/scripts.js on line number 327?
$('.sh-header-mobile-dropdown').click(function(event){ event.stopPropagation(); });There is a weird grey bar above and below the hero image – I want that out so that the hero image / slider revolution is full bleed on mobile.
I visited your shared site on mobile and it is displaying fine for me as shown in the attached screenshot.
Which browser are you using to test it?
Please it using a different browser.
My header logo title disappears when I scroll on mobile. How do i set it so that the title logo isn’t disappearing
To achieve this, please enable the sticky mobile header in the theme Header settings as shown in the second & third attached screenshots.
My contact form below is powered by WPForms and for some reason some of the placeholder texts is hidden. Why is this?
New issue #5: now the “name” and “email” fields are invisible on mobile. why is this?
Please see in the attached screenshot how it is displaying fine for me.
Regarding categories, yes I did try to use the full portfolio name and it still didn’t work. I also tried doing #portfolio and that didn’t work. This is very important for our site, let me know how to fix this!
I have tested it on my test site and it’s working fine for me using the latest version of Jevelin theme as displayed in the attached screenshots.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Also, please tell me exactly where on your site you are displaying the portfolio.
I’ve attached another screen shot. In WPBakery, when I click the template button, the Jevelin Templates are all listed, but all say 0 and are empty. Is there a reason for this?
I could confirm the issue on my test site, therefore, notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Just for your information that you can import the demo content on your site as described in the below page.
Where do I go to edit the child theme?
Is it under Appearance > Theme Editor?
If you have installed the child theme on your site then yes it is under Appearance > Theme Editor but please edit it using FTP or cPanel file manager so that if you modify anything wrong then you recover it.
You can find more information about the child theme in the below page.
http://freewptp.com/why-and-how-to-create-wordpress-child-theme/
What section can I refer to for the portfolio tile code?
If I do edit it, is there a way to edit it only for that portfolio style?
Yes, you can edit it in the below theme directory.
/jevelin/framework-customizations/extensions/shortcodes/shortcodes/portfolio/
If you don’t know how to edit it or develop custom code then you can consider hiring a developer as said above.
I visited your shared site but didn’t see the issue on it as shown in the attached screenshot.
Could you please test it clearing your browser cache?
Could you please tell me exactly where the warning message is displaying and also share the screenshot or page URL from your site where it is displaying?
This is a simple PHP warning and most of the time it doesn’t affect the functionality of site so it is nothing to worry about!
Do you have WP_DEBUG set to true in your wp-config.php file?
If you do then please set it to false.
This will hide the warning messages and you will be able to use your site normally.The Jetpack plugin Photon module stores your website images on wp.com and serves the images directly from the server wp.com so sometimes the images are not updated on wp.com with the correct size.
You are most welcome here 🙂
You are most welcome here 🙂
Hi @gxo,
I hope you are well today and thank you for your question.
Please make sure that you are using the below latest version of the theme on your site as described here https://support.shufflehound.com/updating-theme/
Also, please make sure you are using the latest version of PHP on your server by referring to the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpBest regards,
Shufflehound teamSolution for this topic
Hi Liza,
Thank you for your question.
That space is displayed by the padding added to the section that you can remove from the section as described in the below topic.
https://support.shufflehound.com/forums/topic/css-is-off/#post-28413
Best regards,
Shufflehound teamHi Liza,
I hope you are well today and thank you for your questions.
How do I make the background of the Top Bar transparent, like in the original template?
You can make the header transparent as described in the following topic.
https://support.shufflehound.com/forums/topic/transparent-header/#post-2187
How do I set the text in the Top Bar to grey – works on all pages EXCEPT for the Home page?
You can try achieving this using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Most importantly, can I customise the values in the Top Bar? Rather than have the 4 standard text labels (i.e. phone, email, location, working hours) I’d need to display ‘LOGIN’ and ’24/7 HELP’ instead. I cold you the icon for opening hours with the HELP label but would need to add a new icon for the LOGIN label.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @dalkat,
Thank you for your questions.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @dalkat,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound team
