Forum Replies Created
Solution for this topic
Hi @b-original,
I hope you are well today and thank you for your questions.
Unyson
Elementor
WPBakery
YellowPencil
Toolset Types
ReduxSo first, I hope you can write me a short explanantion, which of those are essential and for what in the theme.
Essential:
Unyson
Optional:
Elementor
WPBakery
YellowPencil
Toolset Types
ReduxYou can use any page builder plugin but please note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Unyson or Gutenberg or any other page builder then please use the same page builder to edit the page.
Do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the article content.
Second, I installed a plugin called Relevanssi, which seems not to work with the installed Jevelin at all, neither in the header nor widget search. At the moment I have deactivated it and I am using the build in WP search, which works fine with the Education theme. Is there any known issue with this plugin and a possible solution?
Please contact the Relevanssi plugin support to resolve the issue.
You can also try using the below search plugin that is compatible with the jevelin theme.
https://wordpress.org/plugins/add-search-to-menu/
Thirdly, I want to use Kali Forms instead of the recommended Contact Form 7. Are there any known issues with this plugin or is it compatible with Jevelin and the Education theme?
No, there are no known issues with the Kali Forms.
Best regards,
Shufflehound teamHi Dan,
I hope you are well today and thank you for your questions.
You can try achieving this using the Yellow Pencil editor as described on the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamWould you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.single-post .blog-slider #jarallax-container-0 { display: none !important; }Welcome
Awesome great to see you got that managed.
Please advise if you have more questions.
Have a fantastic day!
I have notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Could you please share the both page URLs from your site where it is displaying so that I can help you to achieve it?
Hi @Brady,
I hope you are well today and thank you for your question.
I don’t see the issue on your shared website and also what you are displaying in your shared screenshot is not a footer on your website.
Please advise.
Best regards,
Shufflehound teamIt displays fine for me as shown in the attached screenshot.
Please make sure that you are using the latest version of the Safari browser and clear your browser cache.
You are most welcome here 🙂
Hi @janice9115,
I hope you are well today and thank you for your question.
Please use the following plugin to test whether your site sends emails successfully.
https://wordpress.org/plugins/check-email/
If your website and above plugin don’t send test email then you can troubleshoot and fix the email not getting sent issue as described in the below pages.
https://kinsta.com/knowledgebase/wordpress-not-sending-emails/
https://hostpapasupport.com/fix-wordpress-not-sending-email-issue/
https://www.fixrunner.com/how-to-solve-wordpress-not-sending-emails-issue/
Best regards,
Shufflehound teamHi Maria,
I hope you are well today and thank you for your question.
You can request a refund from the Themeforest where you have purchased the theme.
If I can be of any assistance please don’t hesitate to ask.
Have a fantastic day!
Best regards,
Shufflehound teamHi @csa,
I hope you are well today and thank you for your question.
Could you please clear and temporarily deactivate the Autoptimize Cache that you are using on your website so that I can troubleshoot it?
Best regards,
Shufflehound teamSolution for this topic
Hi @annamoyer,
I hope you are well today and thank you for your question.
It is added as a background image to the section as shown in the attached screenshot.
Please edit the page using the Unyson page builder and change the background image of the section.
Best regards,
Shufflehound teamHi @randallrbaker,
I hope you are well today and thank you for your question.
You can just add a blog page to the menu as described below.
https://www.wpbeginner.com/beginners-guide/how-to-add-navigation-menu-in-wordpress-beginners-guide/
https://easywpguide.com/wordpress-manual/appearance/updating-the-menu/adding-a-new-menu-item/
Best regards,
Shufflehound teamDo you see the javascript error in the browser console as shown in the earlier shared screenshot?
I logged into your website and saw this is an issue specific to your home page as other pages are getting saved without any issue.
Could you please try recreating your home page to resolve the issue?
Hi @willdthrill,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is not displaying correctly so that I can troubleshoot it?
Best regards,
Shufflehound team
