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  • Shufflehound
    Moderator

    Can you please disable performance optimization plugins? Then try again.

    Most likely that a performance optimization plugin is causing this issue.

     

    If that will be the case, then you will need to adjust it’s settings till the section starts working.

    Shufflehound
    Moderator

    Sorry for our late response.

     

    Can you please give us a link to one of those products?

    We would like to check if those are build with the Unyson page builder or not. Because if they are not built with the Unyson page builder then there shouldn’t be any issues after migration (you can share the link in the private information field bellow)

    Shufflehound
    Moderator

    You should backup your custom CSS, but it could work as in the frontend there isn’t lot of changes, when moving from Unyson to Redux.

     

    Sure, you can use both page builders at the time.

     

    in reply to: Upgrading to Redux

    Shufflehound
    Moderator

    Can you please check it now?

     

    We added this custom CSS code in the theme settings:

    .sh-header-4.sh-header .sh-nav-container {
        padding-top: 0;
        padding-bottom: 0;
    }
    
    .sh-header-4 ul.sh-nav > li.menu-item > a {
        line-height: 70px;
        max-height: 70px;
    }

    Shufflehound
    Moderator

    That could be it as we moved away from the Unyson  to the Redux for this exact reason – many unresolved bugs that are only growing in numbers as the Unyson development is stopped.

    Shufflehound
    Moderator

    Hi there,

    Have you updated the theme to the latest version?

    Also do you use performance optimization plugins?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Yes, that is true, but as we previously mentioned Unyson can still be used, if you are not experiencing issues with it.

    About the WooCommerce products we quite didn’t understand – are you using the Unyson page builder in those products?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We can confirm that.

    Would it be possible for us to login to your website to try to fix it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We will need your website link, so we can inspect your current website setup. Can you please share it? (you can post it in the private information field if needed)

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Hi there,

     

    That is strange.

     

    Maybe there is some kind of the blog posts element option issue. If it is possible then we can offer to login to your website and inspect the issue for you (you can share it in the private field bellow).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great.

    Thank you! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    You can disable it under Jevelin Settings (at the topbar) >  Social Media Icons > Youtube URL by removing the content from the text field.

     

    Best regards,

    Shufflehound team

     

    Shufflehound
    Moderator

    Hi there,

     

    We didn’t yet make any changes.

    Bet great that it is working! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: Navbar issues

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    In some website hostings there is even clone website button that can be used, otherwise you should be able to clone your website with plugins like this one (All-in-One WP Migration or UpdraftPlus WordPress Backup Plugin). On their pages and website there should be multiple tutorials on how this process works.

    in reply to: Upgrading to Redux

    Shufflehound
    Moderator

    Oh, in that case you can try this CSS snippet:

    li.sh-nav-cart ul.sub-menu {
        display: none!important;
    }

     

    Let us know if that works! 🙂

    Shufflehound
    Moderator

    That is great! 🙂

     

    It seems that the widget styling were built pre Elementor times and can be customized from Gillion Settings (at the topbar) > Content > Titles & Tabs section. If from there you can’t get the result you want, then you can let us know specific things and we will help you to change them.

     

    About the Yellow Pencil it seems that we found the cause.

    Can you please try it now and see if that works? (just remember to clear the website cache with ctrl+f5 as we changed some JS files).

    Shufflehound
    Moderator

    That is great! 🙂

     

    To hide the header cart you can try to go to the – Jevelin Settings (at the topbar) > Header > Header Elemnets, uncheck the WooCommerce Cart and save it.

     

    Let us know if that works!

    Shufflehound
    Moderator

    Then you can still use it, but just keep in mind that new issues usually happens after new updates like WordPress and server environment.

     

    We would recommend you to clone your website to a new place and rebuild the website there (if you have based your current website on one of our demos, then install it again – it will be built via WPBakery page builder). When the website will be ready, then backup and restore it on your current website.

     

    Yes, of course. You can install WPBakery page builder at any time.

    in reply to: Upgrading to Redux

    Shufflehound
    Moderator

    You are welcome!

Viewing 20 posts - 2,001 through 2,020 (of 3,728 total)