Forum Replies Created
We are glad that it worked! 🙂
Sure, no worries!
Thank you for letting us know! 🙂
Hi there,
Please create a new ticket regarding to your issue.
Older and resolved topics are no longer active and do not notify us for new replies.
Best regards,
Shufflehound team
Hello,
Oh, Sorry for our late response regarding to your issue.
Just to verify – have you tried to change this option under Settings page? (see in image below)
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We can see that your header seems fine now. 🙂
Do you sill need an assistance regarding to your header?
Best regards,
Shufflehound team
Hi there,
We just tested your website and the logo seems fine now.
Did you manage to fix it?
Best regards,
Shufflehound team
Hi there,
We just tested your website and it seems fine now.
Did you manage to fix it?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We just tested it on your website and it seems that images are loading fine. Have you been able to resolve this issue?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Great that we managed to fix the footer issue. 🙂
About the alert window this issue is strange as we have seen some other users mention it, but we haven’t been able to replicate it and therefore fix it. At the moment the only idea is that it could be coming from different place like some plugin.
Best regards,
Shufflehound team
Hi there,
We are really sorry for this situation as at the moment we have an issue with supporting times. Which has only happened recently.
We will try to fix this issue ASAP. We can make a change for you, we just will need a login data to your website (you can share them in the private field).
Best regards,
Shufflehound team
Thank you for letting us know! 🙂
Hi there,
Sorry for our late response.
Before we take a look, can you please confirm that this issue is still relevant?
Best regards,
Shufflehound team
Thank you, we might have an ideas on how to fix your issues, but we will need a login data to your website. Is that possible? (you can enter them in the private field)
Hi there,
We just went through older topics and saw that topic doesn’t have a reply.
If it is still useful for someone then this issue could happen due to many causes one of them would cause it would be new plugin installations of plugin updates that can cause similar issues. So one of the first steps would be to disable plugins one by one to see if some plugin isn’t causing it.
Best regards,
Shufflehound team
Hi there,
We just went through older topics and saw that topic doesn’t have a reply. If it is still useful for someone:
- Unyson backup feature unfortunately isn’t available for Redux, but now many hostings offers the same functionality as a built-in feature
- Yes, at that point we just were in transition period to the Redux and now this issue was fixed long ago
Best regards,
Shufflehound team
Hi there,
Sorry for our late response. Please notice that it is better to start a new topic that to reply for old one.
Previously this was answered by different support user, so we will need a link to your website, so we can see the issue in live.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response. Please notice that it is better to start a new topic that to reply for old one.
Previously this was answered by different support user, so we will need a link to your website, so we can see the issue in live.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We will need more information about your issue like a link to your website, so we can see that current state.
Best regards,
Shufflehound team
It seems that you just need to:
- Go and edit that page
- Scroll to the Page Settings and click on Header tab
- Under Header Classic set Header Above to something else than Disabled
- Save the page
Best regards,
Shufflehound team
Hi there,
We are really sorry for that.
We will need a link to your website where we can test it as the previous link you mentioned seems to have a different theme.
Best regards,
Shufflehound team
