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Viewing 20 posts - 221 through 240 (of 3,574 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    Did you manage to fix that?

     

    We can see that the “All” tab has been removed from your website.

     

    Best regards,
    Shufflehound Team

    in reply to: how to delete

    Shufflehound
    Moderator

    Hi there,

     

    Did you try changing the logo sizes under Gillion Settings > Header > Custom Logo Sizes > Manual?

     

    Let us know if that helps!

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share a link to your website, so we further inspect this issue?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Recently, we have seen a similar bug on various WordPress sites and different themes, which could be related to WordPress itself.

     

    Can you please share a link to your website so we can take a closer look?

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Archive and search page results should change when editing the theme’s blog section settings (Jevelin Settings > Blog section).

    Regarding the search bar, could you please share a link to your website so we can inspect your current setup?

     

    Best regards,

    Shufflehound Team

    in reply to: Edit the archive page

    Shufflehound
    Moderator

    Hello,

     

    Sure, the thread will no longer be visible to the public.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Thank you for letting us know! πŸ™‚

    Shufflehound
    Moderator

    You are welcome! πŸ™‚

    in reply to: mobile view

    Shufflehound
    Moderator

    Sure, that plugin was trending a while ago, but now it is no longer needed.

    in reply to: mobile view

    Shufflehound
    Moderator

    Hello,

     

    We can see that you have a different theme set.

    Can we change it to the Gillion theme?

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hello,

     

    Please try disabling the AMP plugin for a moment.

    Let us know if that helps!

     

    Best regards,

    Shufflehound Team

    in reply to: mobile view

    Shufflehound
    Moderator

    Hello,

     

    The error you’re experiencing may be related to how dynamic CSS is generated by other theme functionalities, but it is not linked to the activation process itself.

     

    Would you mind sharing access details to your website so we can inspect it further? Please share them in the private information field.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    One of the first things we recommend is installing plugins like Autoptimize, which combines CSS/JS files. We also recommend using a plugin like WebP Express, which converts images to the WEBP format, allowing them to load much faster.

     

    Let us know if that helps!

    • This reply was modified 8 months, 4 weeks ago by Shufflehound.
    in reply to: SLOW mobile speed

    Shufflehound
    Moderator

    Hi there,

     

    The function ftp_fput does not seem to be related to activating the theme, as we do not use such a function for that purpose. Could you have encountered other errors?

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    One possibility could be that the AMP plugin is causing this issue.

    Consider disabling it temporarily to see if the problem is resolved.

    in reply to: Mobile view problem

    Shufflehound
    Moderator

    Hi there,

     

    Could you please share a link to your website so we can take a closer look?

     

    Additionally, please confirm that your theme is updated to the latest version, 5.9, to ensure you have all the latest patches.

     

    You can also try our latest beta version below, which includes an update to WPBakery Page Builder to the newest version, 7.6:


    Please login to access this file

     

    Best regards,

    Shufflehound Team

    in reply to: Mobile view problem

    Shufflehound
    Moderator

    Hi there,

     

    Currently, we support only a simple mega menu with links, similar to what is shown on our demo site.

     

    To set this up, navigate to Appearance > Menus, select a first-level navigation item, and enable “Use as Mega Menu”.

    We hope this helps! πŸ™‚

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    It’s great to hear that disabling the AMP plugin resolved the issue! πŸ™‚

     

    Regarding the links, their functionality depends on the page builder and the specific element you are using. Have you tried adding HTML manually, like this:

    <a href="https://shufflehound.com">click here</a>

     

    Best regards,

    Shufflehound Team

    in reply to: FAQ Accordion

    Shufflehound
    Moderator

    Hi there,

     

    Apologies for our delayed response.

     

    Can you please share a link to your website, so we can inspect it further?

    Also, could you please confirm that your theme is updated to the latest version, 5.9? We want to ensure you have all the latest patches.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Apologies for our delayed response.

     

    First, could you please confirm that your theme is updated to the latest version, 5.9? We want to ensure you have all the latest patches.

     

    Best regards,

    Shufflehound Team

Viewing 20 posts - 221 through 240 (of 3,574 total)