Forum Replies Created
Good news – looks like we managed to fix your issue. You should be able to activate your theme license.
Let us know if that works. 🙂
Best regards,
Shufflehound team
Good news – looks like we managed to fix your issue. You should be able to activate your theme license.
Let us know if that works. 🙂
Best regards,
Shufflehound team
Hi there,
Sorry for our late response due to holidays time.
We will need to see your website to debug your issue as it could be caused by multiple things as the header can be setup in different ways. Therefore please let us know your website link, so we can start debugging it.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response due to holidays time.
We will need to see your website to debug your issue as it could be caused by multiple things. Therefore please let us know your website link, so we can start debugging it.
Best regards,
Shufflehound team
Sure, thank you for letting us know that. 🙂
Sure, we will update it too. 🙂
Hi there,
Other users are reported similar issue, therefore we are inspecting it now.
We we will let you know when there will be any updates.
Best regards,
Shufflehound team
Thank you for the access data.
We could confirm your issue and we are working for a fix. Please don’t removed the access data for now as we will need it for testing.
We we let you know when the issues is fixed.
Best regards,
Shufflehound team
Hi there,
The icon you are referring to is our blog bookmark system. If needed you can disable it under Gillion Settings > Blog > Post Bookmarks
Let us know if that works. 🙂
Best regards,
Shufflehound team
Hi there,
That is strange.
Can you please change “Template” in the right side of the blog post edit page? It can be seen in your shared screenshot.
Best regards,
Shufflehound team
Hi there,
Would it be possible to access your website (you can share it in the private field)? In that way it would be easier to help you. Otherwise we would just need to guess as there could be so many causes for your issue.
Best regards,
Shufflehound team
Hi there,
Unyson framework plugin is deprecated as the main theme framework for some time now. You can migrate to the Redux framework if you don’t use Unyson page builder under Admin sidebar > Gillion > Framework upgrade and there just follow the instructions. 🙂
Best regards,
Shufflehound team
That was a strange bug, we are glad that it is working fine now! 🙂
Hi there,
Can you please try to disable all caching and optimizing plugins and see if that works? Often that is the issue.
Best regards,
Shufflehound team
Oh, then it looks like that the Slider Revolution content didn’t import correctly.
The issue can be easily fixed by installing the missing content. We can attach the file for download here and you can import it manually or if you want we can install it for you.
Best regards,
Shufflehound team
Regarding to this issue it looks like that you should contact “The Plus Addons for Elementor“ plugin authors.
Best regards,
Shufflehound team
Hi there,
Yes, of course.
Home page sidebar can be changed when editing your home page in the Elementor page builder.
Best regards,
Shufflehound team
We don’t have any workarounds at the moment, but we will try to improve this theme behavior in the next updates.
Strange, would it be possible to access your website to debug this issue?
Best regards,
Shufflehound team
Hi there,
Would it be possible to login in to your website, so we can inspect your issue? You can share the access data in the private field.
Best regards,
Shufflehound team
