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  • Shufflehound
    Moderator

    Ok, we think that WPBakery Page Builder should work just fine, so we will try that first.

     

    1 . We will now test these demos locally (in our demo server) making sure that there are now issues and fix if we will found something.

    2. Then we will install all these demos in WPBakery Page Builder versions on your server and make sure that content installs (ideally without custom importing).

    3. Notify you here when it is doneย  ๐Ÿ™‚ (hopefully we will manage to do that in a few hours)

    Shufflehound
    Moderator

    Thank you, I will take a look. ๐Ÿ™‚

    Are you interested only on Unyson builder content or WPBakery Page Builder content also would work for you?

    Also which specific demo you would like us to install?

    Shufflehound
    Moderator

    We can see that you already posted feedback in Themeforest comment.

    As we are finishing latest update, we would also include fix for this issue. Can you give us access data to your website, so we can troubleshot from there? That would be much faster

    Shufflehound
    Moderator

    Hi there,

     

    Sorry to hear that you are having issues with our theme.

    At the moment there are multiple WordPress 5.5 related issues that we are fixing right now and update should be live in upcoming hours.

    Also we are working on multiple specific demo installation issues like Education and Crypto demos that soon will have new demo contents to install. Beside that all demos installs just fine in our demo servers, so it is possible that the issue is due to connect issue between hosting and our server. That we are also inspecting.

     

    Can you please tell us which demo contents wonโ€™t install for you?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Main theme developer here.

     

    We will add Linkedin and try to fix hamburger menu issue in the next theme version, which will be live in the first half of the next week.

    Shufflehound
    Moderator

    Hi there,

    Main theme developer here.

     

    Sorry to hear that. ๐Ÿ™

     

    We have tried multiple fixes for your specific issue, though none of them have successfully fixed it till now. We will add more fixes on the next Jevelin update, which should be live in the upcoming days (tomorrow or day after that). Hopefully we will finally fix it.

     

    Also can you please renew access data to your website? We would like to test it directly from your site, but it can’t be accessed anymore with login details in previous replies.

     

    Best regards,
    Shufflehound team

    Shufflehound
    Moderator

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    Shufflehound
    Moderator

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    Shufflehound
    Moderator

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    Shufflehound
    Moderator

    Solution for this topic

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    Shufflehound
    Moderator

    Education demo is installed.

     

    We had issue with image installation from multiple different servers, so it is possible that content importation issue could also be related to your server hosting. After installation we manually added most of main demo images.

    Shufflehound
    Moderator

    We are really sorry for that. ๐Ÿ™

     

    We’re currently working on it and demo should be ready after a few hours.

    Topic will be updated when demo will be ready.

    Shufflehound
    Moderator

    Hi,

     

    We are now investigating this issue with our hosting providers, hopefully they will manage to improve this.

     

    About demo manual installation, would you like us to install Education demo based on WPbakery page builder or Unyson Page Builder?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Solution for this topic

    Hi there,

     

    This is a know issue in the latest slider revolution plugin versions.

    Please take a look here – https://support.shufflehound.com/forums/topic/slider-revolution-wont-show-slides-in-6-x-versions/

     

    Let us know if that fixes your issue. ๐Ÿ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Nice to hear that you managed to fix this issue. ๐Ÿ™‚

    At the moment we don’t provide other support methods, but we can help you here.

     

    So how can we help you?

     

    Bestย  regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hello,

     

    We just create a new gillion beta version, where hopefully this issue will be fixed.

    Please download it bellow and let us know if the issue is fixed.

     


    Please login to access this file

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    WPbakery page builder update is live and can be downloaded bellow:


    Please login to access this file

    Shufflehound
    Moderator

    Solution for this topic

    Hello,

     

    Sorry for this inconvenience.

     

    It was pretty hard to find a solution for this issue, but it looks like we got it.

    This issue could be related to your Cloudflare setup asย  in page source we can see that you haveย “Rocket load” option enabled.

     

    Therefore please go to your Coudflare account, find the option “Rocket load” and disable it.

     

    Let us know if that fixed your issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

     

    Sorry to hear that you have an issue with our theme.

     

    Please try out latest beta version bellow and let us know if the issue if fixed.


    Please login to access this file

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Solution for this topic

    Hi there,

     

    Sorry for this issue, it could happen due to one of our tweaks, which improves theme loading performance.

     

    Issue should be fixed in the latest theme beta version bellow:


    Please login to access this file

     

    Let us know if the issue is fixed, so we can update it in Themeforest for all theme users. ๐Ÿ™‚

     

    Best regards,

    Shufflehound team

    in reply to: Notice issue
Viewing 20 posts - 2,861 through 2,880 (of 3,669 total)