Shufflehound profile

Home Forums Shufflehound

Forum Replies Created

Viewing 20 posts - 2,981 through 3,000 (of 3,587 total)
  • Author
  • Shufflehound
    Moderator

    Hi there,

     

    Sorry, but at the moment we don’t have such a feature. Also it isn’t too easy to add, because it could stay hidden is some cases, even if product is added to cart.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    The feature is added in the latest version of theme so please update your theme from file bellow. There will be a new option under Theme Settings > Portfolio. It is possible that old portfolio item commnets will need to be activated manually by editing its pages.


    Please login to access this file

     

    You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme. https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    After activating the above plugin just install the downloaded theme on your site.

     

    You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.

    in reply to: Portfolio comments

    Shufflehound
    Moderator

    We were just trying to find issue cause.

     

    The issue is fixed in the below latest version of theme so please update your theme.


    Please login to access this file

     

    You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme. https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    After activating the above plugin just install the downloaded theme on your site.

     

    You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.

    Shufflehound
    Moderator

    It is hard to say why it could happen, because in our test site everything works fine, but we created a custom CSS code, which should fix your issue (you can add it here – Admin Dashboard -> Appearance -> Theme Settings -> Custom Code -> CSS Code ).

    .sh-copyrights {
        display: none;
    }

    Let us know if the issue is fixed.

    Shufflehound
    Moderator

    Did you also tried some of those PHP code snippets?

    Shufflehound
    Moderator

    Nice to hear that. 🙂

    Shufflehound
    Moderator

    Can you please switch to another WordPress theme and test if this issue still persists?

    Shufflehound
    Moderator

    We are testing some ideas, but to fix this issue we would need to access your site and looks like it isn’t available anymore.

    Shufflehound
    Moderator

    Solution for this topic

    We just noticed that there is an issue with our script file and also theme version is pretty outdated.

    Please try to update to latest theme version and let us know if the issue is fixed.


    Please login to access this file

    Shufflehound
    Moderator

    Yes, of course.

    Theme files doesn’t store any data.

    in reply to: Install update

    Shufflehound
    Moderator

    Hi there,

     

    Please try this CSS snippet bellow and let us know if that works (you can paste it here –  Admin Dashboard -> Appearance -> Theme Settings -> Custom Code -> CSS Code ):

    .content-container.sh-page-layout-default {
        padding-top: 0px;
    }

     

    Best regards,

    Shufflehound team

    in reply to: space

    Shufflehound
    Moderator

    Nice to hear that. 🙂

    Shufflehound
    Moderator

    Nice to hear that you manged to solve pagination issue.

    About specific categories, which ones you want to show? We want to test it.

    Shufflehound
    Moderator

    We can understand that, but it is hard to help you if we can’t access your website.

    Can you please share us some screenshots regarding to this issue? Maybe then we can see what could cause you issues.

    Shufflehound
    Moderator

    Please see our attached screenshot bellow.

    That’s how we see it now, but we are not sure how can this image be so large.

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Yes, we can confirm your issue, but at the moment we can’t really find the issue cause.

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

    Shufflehound
    Moderator

    Looks like it could be due to Google Maps API key issue.

    Please see this topic – https://stackoverflow.com/questions/35288250/google-maps-javascript-api-referernotallowedmaperror and let us know if by following it’s solutions you managed to fix this issue.

    in reply to: Google map

    Shufflehound
    Moderator

    Ok, but our theme doesn’t have file named script.js. Therefore we are not sure what is the issue.

    Shufflehound
    Moderator

    Hi there,

     

    We are mostly using basic WooCommerce functions and don’t change it’s functionality. Therefore it more looks like WooCommerce related issue.

    Is this issue happening only for products where user needs to choose an option?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Can you please confirm that it is working fine when carousel option is disabled?

Viewing 20 posts - 2,981 through 3,000 (of 3,587 total)