Forum Replies Created
Hi there,
Sorry to hear that.
Please write about this issue to the Backup plugin authors.
UPDATE: We can see that you already did that, therefore you should just wait for their answer. They usually answer in a 24 hours.
Best regards,
Shufflehound Team
Hi there,
We added this option to the latest theme version, which should be live in a few hours.
Best regards,
Shufflehound Team
Nice to hear that.
Best regards,
Shufflehound
Which layout would you prefer? Also can video background be cropped?
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Can you give us a link to the exact page where this issue is happening?
We updated your page using this plugin and everything works just fine.
Can you send us a login data to support at shufflehound dot com?
In that way we could faster resolve this issue.
Did you downloaded theme files from ThemeForest?
This looks like FTP related issue, because we can’t replicate it in our servers.
Hi there,
Please try updating using this plugin.
Let us know if that works.
Best regards,
Shufflehound
Nice to hear that.
Next week we will publish a new version with this fix.
Hi there,
You can try this:
.sh-image-point-tooltip { z-index: 999999!important; }
Hi there,
It depend on how much text you will have in 1/2 column and if the section will be full width or not?
Best regards,
Shufflehound
Hi there,
Looks like we have a fix for your issue. Please send us a mail to support at shufflehound dot com and we will send you a beta version to test.
Best regards,
Shufflehound
Hi there,
You can try this CSS class below. Then you adjust width, height and so on with CSS attributes.
.sh-image-point-tooltip img { }
Regards,
Shufflehound Team
Hi there,
Thank you for your kind words.
If our built in contact form does not fell convenient you can switch to the Contact Form 7 plugin, which is also supported and have improved functionality.
Regards,
Shufflehound Team
Hi there,
This issue was due to to plugin updates.
Please download our latest theme version (1.3.8) from ThemeForest and let us know if that fixes this issue.
Regards,
Shufflehound Team
Hi there,
We are still working on this issue, at the moment only solution would by to show label names.
Hi there,
Looks like you have some kind of file load issues, because in console log we could see that few files sometimes does not load from your server, but if we push ctrl+f5 then everything load and works fine.
Can you confirm this?
Hi there,
Looks like we understood your issue, but to be clear, please send us more examples about this issue.
Regards,
Shufflehound
Hi there,
Tomorrow there will be update, which should fix your issue.
