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Sorry for that, we have attached the screenshots again.
The Redux framework updates fonts via their servers periodically to keep Google fonts updated. It seems that when you installed the plugin, it showed their included fonts, but later it tried to update them via their servers and failed. Unfortunately, we don’t have any tips on how to solve this other than by fixing the underlying issue with cURL.
Besides that, the bold font on your website currently works fine on all our devices.
Hi there,
Can you please create a screenshot of the page instead? That would help us understand exact place that we need to test.
Best regards,
Shufflehound team
Great! Lately we haven’t changed anything, so it seems that our previous CSS fixes started working.
Thank you! That is understandable and we are glad to have clarified things. 🙂
Hi there,
After multiple tests we saw that you have entered both address and latitude/longitude. It seems that it caused an issue and by removing the latitude/longitude options the Google Maps is working fine now.
Can you please check that? 🙂
Best regards,
Shufflehound team
Thank you for letting us know! We will check that 🙂
Hi there,
We checked most of your pages and we couldn’t see any pages with the white background anymore.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can inspect your setup? We might have some ideas how to fix it, but we will need to see how your site is built.
Best regards,
Shufflehound team
It seems that we managed to fix the issue with bugfix.
The fix will be included in the next theme release.
Please test it. 🙂
We just answered to your separate ticket.
Hi there,
Please try our latest theme version below, which included the WPBakery page builder 7.1 version:
After updating the theme go to the Appearance > Install plugins and update it there. In every theme update we try to include updated plugin versions, so you just need to keep theme updated. 🙂
Best regards,
Shufflehound team
Are you using the latest theme version (5.8)? If not, then you can download it below and please try updating again.
Otherwise we can recommend disabling the WPBakery page builder before attempting to update it and trying again.
Let us know if that helps! 🙂
Hi there,
Did you manage to solve it?
We can see that you don’t have the default logo anymore.
Best regards,
Shufflehound team
Great! We have replied to your separate topic about the bold issue.
Hi there,
Thank you for providing the login details.
Regarding the bold issue, we couldn’t replicate it on either Windows or MacOS. It was also working fine on both Chrome and Safari. We have attached a screenshot below. Please check it on multiple browsers and devices. A known issue is that if you have a font, such as the one used on the website, installed on your device, it could cause compatibility issues.
As for the missing Google fonts issue, we found that when we tried to install a debugging plugin, we received the error “Installation failed: Download failed. cURL error 77.” It seems that there may be some issues with your server/hosting that could be related to why the Google fonts are missing. So we recommend contacting your hosting support.
Best regards,
Shufflehound Team
Sorry for that, we are working on it.
Hi there,
Sure, but currently we don’t have any ETA when the next update will be launched.
About the Facebook widget it doesn’t look right. Make sure you have entered only your username as there shouldn’t be any rofile.php?id= in there.
Best regards,
Shufflehound team
Hi there,
That is how it works by default in WordPress. But you can improve this by adding plugins like this one.
Hopefully that helps! 🙂
Best regards,
Shufflehound team
