Forum Replies Created
Hi there,
Sorry for our late response.
We recommend upgrading to the Redux framework plugin under Gillion (left sidebar) > Framework Upgrade and following the steps.
Let us know if that helps! 🙂
Best regards,
Shufflehound team
Hi there,
That is a good question as we just tested the Google maps element and it was working just fine for us.
We recommend disabling performance optimization plugins and see if that helps.
Also we couldn’t access your website with your provided data, as it shown incorrect password. Can you please check it?
Best regards,
Shufflehound team
Hi there,
We have created a new beta version, which should fix those issues below:
Please test it and let us know if that works. 🙂
Best regards,
Shufflehound team
You are welcome!
Hi there,
If the issue persist after switching to the default theme, then it isn’t related to the Jevelin theme. And in this case we recommend disabling plugins one by one and seeing if that helps or contacting your hosting support.
Best regards,
Shufflehound team
You are welcome! 🙂
Hi there,
The latest WPBakery Page Builder update, version 7.2, is not included in the most recent theme update. Therefore, we have attached the plugin file for you below.
Best regards,
Shufflehound Team
Hello,
It’s difficult to help with the issue without additional information.
Could you please check the PHP error logs and let us know of the exact error you are encountering? This would be greatly helpful.
Best regards,
Shufflehound TeamHi there,
Sure, the plugin attached below. 🙂
Best regards,
Shufflehound team
Hi there,
Activation of the WPBakery Page Builder is optional.
The plugin license is included under our theme’s extended license, so there are no worries!
Best regards,
Shufflehound Team
Hi there,
That is indeed strange.
To help you better, could I request the login details to your website? You can share the credentials in the private information field.
Best regards,
Shufflehound Team
Hi there,
First of all can you please try disabling performance optimization plugins and see if that helps?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We just inspected your website and couldn’t see the copyrights in the category pages. Did you managed to fix it?
Best regards,
Shufflehound team
Hello,
It’s difficult to help with the issue without additional information.
Could you please check the PHP error logs and let us know of the exact error you are encountering? This would be greatly helpful.
Best regards,
Shufflehound TeamHi there,
That is great!
Sure, thank you for letting us know. We will add those fixes in the next theme update.
Best regards,
Shufflehound team
Hi there,
Certainly, the buttons are visible in the screenshot you provided earlier.
The plugin is very popular and tested, so it shouldn’t cause any issues.
Best regards,
Shufflehound team
Hi there,
Changing this without causing issues for many sites that use it isn’t easy.
Could you send a link so we can look at your case and try to help find a fix?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Unfortunately, our default post view counter is quite simple in design. For a more flexible and feature-rich option, we suggest exploring this plugin we’ve found.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
After a lot of testing we couldn’t get that error on our end.
Can you please let us know which WordPress version you have installed? And on which browser are you experiencing this issue?
We can offer logging in to your website to debug this issue further.
Best regards,
Shufflehound team
Hi there,
Please try installing classic widgets plugin.
Let us know if that helps! 🙂
Best regards,
Shufflehound team
