Forum Replies Created
Hi there,
It appears you are referring to the blog post gallery columns. If you are using the Block Editor, you should be able to change the columns to 3 in the gallery block settings.
Hope that helps.
Best regards,
Shufflehound Team
Hi there,
You should be able to change the image by editing the page settings for that page (under the Titlebar tab).
@blankpagealex, it seems like your issue is different. We will respond to your topic.Best regards,
Shufflehound Team
Hi there,
That’s a good question. It appears that custom CSS may be required to modify that button. We recommend trying the Yellow Pencil plugin that comes with our theme. It offers an easy-to-use interface for modifying CSS.
Best regards,
Shufflehound Team
You are welcome!
Hi there,
WPBakery is definitely the choice as it offers all the essential functionalities. Elementor offer only some of the base functions for our theme.
Best regards,
Shufflehound Team
Hi there,
Sorry for our late response.
It seems that the test site is not available, can you please check it?
Best regards,
Shufflehound team
That is great! 🙂
We will close this for now.
That’s great! You are welcome! 🙂
Let us know if that fixes it.
Hello,
Just realized we forgot to include the patch for that file – sorry about that!
To give you a bit of comfort, the file was only modified in terms of its version number and documentation links. There were no changes to its actual functionality.
Best regards,
Shufflehound Team
Hello,
We have performed additional testing on our end and are still unable to replicate the issue on our demo site, even after following all the steps you mentioned. It currently appears to be related to your specific WordPress setup.
Thank you for updating the account role. However, it remains too limited for the testing we need to do. Here are the tests you should try:
- Temporarily switch to the default WordPress theme and check if the error persists. This will help us determine if it is related to our theme.
- Update the Elementor plugin and check if the error persists
- Disable all plugins, except for Elementor and Haste Core, then also check if the error persists
Please let us know how it goes.
Best regards,
Shufflehound Team
Thank you, you too!
You are welcome! 🙂
If it’s not too much trouble, we would greatly appreciate it if you could leave us a review on Themeforest. Your feedback would truly make our day!
Thank you, we were able to log in to your website and confirm the issue you are reporting.
After some testing, we have found that your WordPress site isn’t configured properly, and you have some important issues in the WordPress Site Health (located under Tools > Site Health). These issues are most likely causing the demo installation problems.
We recommend contacting your website hosting provider to sort out these issues and then trying again, as that could be causing many other problems for your website.
That’s great!
We made some modifications to the previous code, so please try this:
.post-item .post-categories {  pointer-events: none; }Let us know if that fixes it. 🙂
Hello,
We have just checked again and it appears that we are now getting a different error, which states, “The password you entered for the username is incorrect”
Can you please check that?
Best regards,
Shufflehound team
Thank you for the login details. We have just tested your site and confirmed the issue. However, we are currently unable to determine the cause. To proceed, would it be possible to get Admin role access to the support account?
Hello,
Thank you for providing the login details.
However, we encountered an issue – it displays an error stating, “The username is not registered on this site.” Could you please check this for us?
Best regards,
Shufflehound Team
Hello,
It appears that you may have found a bug. We’ve reviewed the file mentioned in your error log and have implemented some improvements in our latest beta version:
Please give it a try and let us know if this resolves the issue. 🙂
Best regards,
Shufflehound Team
Hello,
Yes, that might be linked to your issue.
Can you check if the theme settings are accessible via the admin top-bar under “Gillion Settings”? There are two ways to access these settings, and typically, at least one should work.
If you’re still having trouble, please ensure that the Redux framework or the Unyson framework plugin (depending on which one you are currently using as your main framework) is installed and active.
Best regards,
Shufflehound team
