Forum Replies Created
Hello,
If you’re using the Redux framework plugin, you should be able to activate the “Use as Mega Menu” option for menus under Appearance > Menus where you wish to enable the mega menu.
Let us know if that helps!
Best regards,
Shufflehound Team
Great! š
Yes, the feature is included in the live version 4.8.
Hi there,
Due to changes in the aspect ratio for the block, this is expected behavior. The image serves as a background cover and is constrained by the height. You may attempt adjusting some options, but custom CSS might be necessary to alter the block’s behavior.
Best regards,
Shufflehound Team
Hi there,
Could you please try the latest 5.8 version? We’ve implemented some fixes that might resolve this issue.
Best regards,
Shufflehound Team
Hi there,
Can you please let us know which version of the Redux plugin you currently have?
Best regards,
Shufflehound Team
Hi there,
Thank you for letting us know! š
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know! š
Best regards,
Shufflehound team
That is great! š
Hi there,
The author page should work seamlessly with our theme and shouldn’t require any modifications to function properly. It appears that certain modifications or plugins might be causing the issue.
Best regards,
Shufflehound team
Great! Thank you for letting us know š
Hi there,
Would it be possible to log in to your website and inspect this issue further? Otherwise, currently, we don’t have any clues about what could be the issue (login details can be shared in the private information field)
Best regards,
Shufflehound team
Hi there,
It seems that the login details weren’t added successfully.
Can you please try again?
Best regards,
Shufflehound team
You are welcome! š
Hi there,
Please try updating the theme to the 5.8 version and WPBakery to the latest 7.1 version:
Let us know if that helps! š
Best regards,
Shufflehound team
Hi there,
Oh, that’s strange because this update fixed the issue for other users.
Would it be possible for us to log in to your website to investigate this issue more closely? If yes, please share the login details in the private information field.
Best regards,
Shufflehound team
Sure, here will be an updated version:
Let us know if that fixes it!
Hi there,
That is indeed unusual. Would it be possible for us to log in to your website to investigate this issue more closely? Please share the login details in the private information field.
Best regards,
Shufflehound team.
Hi there,
The issue you’re encountering occurs when the WPBakery page builder plugin is either not activated or installed. It’s possible that visitors might have seen this if you were updating the plugin. Additionally, if you’re using caching plugins, they might have retained that version for an extended period.
Beyond these scenarios, we’re unsure of what could be causing the problem.
Best regards,
Shufflehound team.
Hi there,
Currently, we’re unable to replicate this issue on our end, which makes it challenging to identify the cause and determine a solution.
To address the problem, we will need login details for a website where the issue can be replicated.
Best regards,
Shufflehound team
Hi there,
That is strange.
First, could you please confirm that your website is fully up-to-date? This includes WordPress, all plugins, and the Jevelin theme itself?
Best regards,
Shufflehound team
