Forum Replies Created
Hi there,
After a lot of debugging it seems that we managed to fix this issue.
Please test it and let us know if the issue is fixed! 🙂
Best regards,
Shufflehound team
Hi there,
It’s great that it fixed the issue. Thank you for the support! 🙂
We’ll consider removing the Font Awesome icons.
Yes, it will be included in the next theme release.
Best regards,
Shufflehound team
Hi there,
No worries! 🙂
Best regards,
Shufflehound team
Let us know how it goes. 🙂
Hi there,
There should be a download button available in our previous response.
Best regards,
Shufflehound team
Hi there,
You are right. Our theme primarily supports WooCommerce. While other e-commerce plugins might work, they may not offer the best experience.
You can request a refund through the Themeforest panel.
Best regards,
Shufflehound team
You are welcome! 🙂
Hi there,
The latest beta version should have addressed the issue, as the only change we made was updating the theme version.
Please try again with the latest version:
If the issue persists, kindly provide us with a link to your website so we can inspect it further.
Best regards,
Shufflehound team
Hi there,
In the latest beta version this issue should be fixed:
Please test it and let us know if that works. 🙂
Best regards,
Shufflehound team
Hi there,
We’ve updated it to an option that removes the link instead. Additionally, in the Portfolio section, we’ve added an option to disable the category section. The beta version is available below:
Please let us know if that resolves the issues. 🙂
Best regards,
Shufflehound team
Hi there,
Try adjusting the Background color in Jevelin Settings > Styling.
Let us know if that helps!
Best regards,
Shufflehound team
Hi there,
It appears that WooCommerce has released a new update since then.
We’ve rolled out a new beta update provided below:
Please give it a try and inform us if it resolves the issue.
Bets regards
Shufflehound team
Hi there,
We’ve identified a bug and have addressed it in the latest beta update provided below:
Please try it out and inform us if the issue has been resolved.
Best regards,
Shufflehound team
Could you please temporarily disable all the plugins and then attempt the update? This approach has resolved similar issues in the past. If that doesn’t work, we’re happy to log in to your website and investigate further. If you’re comfortable, please share the login details in the private information field.
Got it! We can recommend trying plugins listed here.
If none of them works, we can offer our custom development service for extra fee.
Hi there,
That is great that it works now! 🙂
Have you added the Mailchimp form ID inside the subscription widget? (in some cases there could be multiple ones, in multiple widget areas)
Best regards,
Shufflehound team
Hi there,
Could you please provide more specifics, such as where you are attempting to make the change and on which element? We’ve recently tested the default Portfolio element, and everything appeared to be working fine,
Best regards,
Shufflehound team
Hi there,
We’ve just tested it on our end, and the Google Maps functioned properly each time.
Could you please provide a link and, if possible, share the login details in the private information field? This will allow us to investigate the issue further.
Best regards,
Shufflehound team
Hi there,
Here is the latest beta version with that code modified (as we can’t remove it completely):
Please test it and let us know if that works.
Best regards,
Shufflehound team
