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Viewing 20 posts - 621 through 640 (of 3,574 total)
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  • Shufflehound
    Moderator

    Great! 🙂

    Shufflehound
    Moderator

    Thank you for the login details!

     

    We just tested a few pages and couldn’t see any issues. Maybe you can give us a specific link that we should check?

    • This reply was modified 1 year, 4 months ago by Shufflehound.

    Shufflehound
    Moderator

    Hi there,

     

    There is a new beta version that might have fixed it:


    Please login to access this file

     

    Please test it and let us know if that fixes the issue!

     

    By the way WordPress supports older versions for a long time, so the previous versions should be safe. For example even WordPress 5.0 and order versions still receives security updates 🙂

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 4 months ago by Shufflehound.

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for the link!

     

    You should be able to easily change it when editing the front page in the WPBakery page builder. Then just click edit on the first Row and switch to the Design Options. On the right side should be the image under the Background option.

     

    Let us know if that helps! 🙂

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 4 months ago by Shufflehound.

    Shufflehound
    Moderator

    Hi there,

     

    Have you tried turning on Titlebar under the Jevelin Settings > Titlebar.

     

    Let us know if that helps!

     

    Best regards,

    Shufflehound team

    in reply to: Shop configuration

    Shufflehound
    Moderator

    Hi there,

     

    It is possible that there are some kind of errors in background, that prevents page loading.

     

    Would it be possible to login to your website to debug this issue further? (you can share the details in the private information field). Otherwise you can just share a PHP error log, so we can inspect that.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Have you tried to tur off both “Author (without image) + Date” and “Author (with image) + Date” options under the Jevelin Settings > Blog?

     

    That might help.

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 4 months ago by Shufflehound.

    Shufflehound
    Moderator

    Hi there,

     

    We just tested your website and the desktop and mobile devices and we could see the border radius just fine.

     

    Did you manage to fix it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that the front page might be installed, but wasn’t set automatically as the front page (it sometimes happens). So the simple fix would be to find it in the page list and set it to the front page.

     

    We just checked your website and it seems that currently the Gillion theme is not active.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We just added an option in the theme settings under the titlebar to show or hide the title:


    Please login to access this file

     

    Please test it and let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Maybe you can give us a link to a page that has a broken layout?

     

    One common issue could be that there are multiple page builders active and when opening/modifying the content in the wrong page builder that could break all the content.

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 4 months ago by Shufflehound.
    • This reply was modified 1 year, 4 months ago by Shufflehound.
    in reply to: Broken layout

    Shufflehound
    Moderator

    Hi there,

     

    We just updated all in our testing site and OCDI 3.1.2 with WordPress 6.3.1 seems to be working fine.

    Can you please check if you have updated the theme to the latest 5.7 version?

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 4 months ago by Shufflehound.

    Shufflehound
    Moderator

    Hi there,

     

    Unfortunately, our theme supports only logo as media files.

    We recommend creating SVG logo from your Site Title and it should look crisp like actual text were there.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that you will need to increase upload limits, so you can try out our latest beta version.

    Here we found an article that should help!

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 4 months ago by Shufflehound.

    Shufflehound
    Moderator

    @jacquesb Did your issue also got fixed after the 3.16.2 Elementor update?

    Shufflehound
    Moderator

    Hi there,

     

    Sure! Did you see any errors that could help us figure out what is happening?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know.

    Most likely that was due to bug inside the Elementor itself.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: Titlebar SEO

    Shufflehound
    Moderator

    Can you please let us know if you see such issue also on our  theme showcase pages – https://haste.shufflehound.com/ ? We need to understand if the issue is specific to your website or not.

    in reply to: Disable scroll effect

    Shufflehound
    Moderator

    That is strange as it worked for us and other users.

     

    We can offer logging in to your website and debugging it further. If that would be fine you can share the login details in the private information field below.

    • This reply was modified 1 year, 5 months ago by Shufflehound.
    in reply to: Sticky header
Viewing 20 posts - 621 through 640 (of 3,574 total)