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Viewing 20 posts - 621 through 640 (of 3,630 total)
  • Author
  • Shufflehound
    Moderator

    Hi there,

     

    The previous version didn’t contain the latest WPBakery page builder available now. We just included the 7.1 update:


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    Let us know if that works! If we won’t get any bug reports then this will be be released as the stable version soon.

     

    Best regards,

    Shufflehound team

    in reply to: Updating WPBakery

    Shufflehound
    Moderator

    Hi there,

     

    Would you mind pointing out the specific spots you’re looking to change? If it’s easier, feel free to send a link or even a screenshot.

     

    In some places it might be embedded inside the theme, so you would need to modify the theme files. But we could help with that if needed.

     

    Best regards,

    Shufflehound team

    in reply to: Featured Image Size

    Shufflehound
    Moderator

    Hi there,

     

    By default it should show the author box also at the top of the author page. It can be disabled due to missing author description, or is disabled from Post Elements option.

     

    Maybe you can share a link, so we can takeΒ  a look?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Could you please share a link to your website with us so we can inspect these issues further? Additionally, have you updated to the latest theme version, 4.7?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We just checked your website and both header and footer seemed to be working fine.

    Did you manage to fix the issue?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Would it be possible for you to test the latest beta version and see if the issue stills remains? We updated WPBakery page builder to the 7.1 version.


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    Let us know if that helps! πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for that, it that you have different theme license associated to your account, therefore the download button isn’t available.

     

    We just released the update inside the Themeforest, so it should be available soon. πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Regarding to your questions:

    • We need to see your website link, otherwise we can’t really guess what could be the issue.
    • The portfolio should still work just fine.
    • The best way to create pages with the Jevelin theme is by using the WPBakery page builder.

     

    Best regards,

    Shufflehound team

    in reply to: website problems

    Shufflehound
    Moderator

    Hi there,

     

    After a lot of debugging it seems that we managed to fix this issue.

    Please test it and let us know if the issue is fixed! πŸ™‚

     

    Best regards,

    Shufflehound team

    in reply to: Problem with map

    Shufflehound
    Moderator

    Hi there,

     

    It’s great that it fixed the issue. Thank you for the support! πŸ™‚

    We’ll consider removing the Font Awesome icons.

     

    Yes, it will be included in the next theme release.

     

    Best regards,

    Shufflehound team

    in reply to: Disable scroll effect

    Shufflehound
    Moderator

    Hi there,

     

    No worries! πŸ™‚

     

    Best regards,

    Shufflehound team

    in reply to: whups

    Shufflehound
    Moderator

    Let us know how it goes. πŸ™‚

    in reply to: Disable scroll effect

    Shufflehound
    Moderator

    Hi there,

     

    There should be a download button available in our previous response.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    You are right. Our theme primarily supports WooCommerce. While other e-commerce plugins might work, they may not offer the best experience.

    You can request a refund through the Themeforest panel.

     

    Best regards,

    Shufflehound team

    in reply to: whups

    Shufflehound
    Moderator

    You are welcome! πŸ™‚

    Shufflehound
    Moderator

    Hi there,

     

    The latest beta version should have addressed the issue, as the only change we made was updating the theme version.

    Please try again with the latest version:


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    If the issue persists, kindly provide us with a link to your website so we can inspect it further.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    In the latest beta version this issue should be fixed:


    Please login to access this file

     

    Please test it and let us know if that works. πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We’ve updated it to an option that removes the link instead. Additionally, in the Portfolio section, we’ve added an option to disable the category section. The beta version is available below:


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    Please let us know if that resolves the issues. πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Try adjusting the Background color in Jevelin Settings > Styling.

     

    Let us know if that helps!

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     


    @vanni77
    We have answered in your separate ticket here.

     

    Best regards,

    Shufflehound team

    in reply to: Titlebar SEO
Viewing 20 posts - 621 through 640 (of 3,630 total)