Forum Replies Created
Hi there,
Can you please let us know which WordPress and theme versions are you using currently?
Best regards,
Shufflehound team
Hi there,
Are you using the latest theme version?
We haven’t had any other complains similar like this to our theme.
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know! 🙂
Best regards,
Shufflehound team
Hi there,
Thank you to letting us know!
Best regards,
Shufflehound team
We just inspected your website and the mobile and desktop views seemed fine for us (screenshots attached below)
Hi there,
Can you please share a link to your website, so we can inspect your setup?
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can make some tests?
Best regards,
Shufflehound team
Hi there,
Have you updated the theme to the latest version?
Also we recommend testing the page builder with different browsers. In some cases we have noticed that there are issues in some cases with some browsers setups.
Best regards,
Shufflehound team
You are welcome! 🙂
Hi there,
Sorry for our late response.
Sure, here is how we did that:
- Set post format to video (on the right side)
- Under post settings add the video URL or upload the video locally under the post tab (at the bottom)
- Set the featured image that you want to show for the article (on the right side)
Let us know if that helps!
Best regards,
Shufflehound team
Hi there,
We just checked your website and we can see that.
Unfortunately, that widget you have mentioned uses iframe (window to another website), which we can’t style. Maybe the substack.com website offers some customizations on their end?
Best regards,
Shufflehound team
Thank you for your suggestions!
Before releasing new theme updates we regularly check if all WooCommerce files are up to date and if plugins have new versions released. So in the next update, the fix will be included 🙂
Great! You are welcome 🙂
Hi there,
Currently, we are not sure if the theme is compatible with this plugin, but we recommend testing it. As most of the plugins work just fine with our theme.
Best regards,
Shufflehound team
Hi there,
Are you using the latest 5.7 theme version? Also, have you updated the Revolution slider to the 6.6.14 version?
Hi there,
It seems that one of the links that you have shared isn’t working anymore. Can you please check that?
Best regards,
Shufflehound team
Hi there,
In the previous version, we tested it up to the 7.8 version, it seems that we will need to update the files to support the 7.9 version. Usually, there are just some small code syntax changes, that don’t really change anything.
Regarding the WPBakery page update – it should be waiting for you under Appearance > Install Plugins. You can just select it and click on update as the update process isn’t happening automatically.
Best regards,
Shufflehound team
Hi there,
Can you please let us know if you have the latest theme version? The latest is the 5.7 version.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website so we can further inspect it?
Best regards,
Shufflehound team
