Forum Replies Created
Hi there,
We just tested your website and the WhatsApp is working fine for us on your website. Can you please let us know on which browser are you testing it? Also, what is the resolution of your screen?
About Telegram, we could confirm the issue. But but to fix it, first, we need to understand why WhatsApp is not working.
Best regards,
Shufflehound team
Hi there,
First, we recommend installing a plugin like Autoptimize to minify and compile all CSS/JS files.
Then you should install a page caching plugin like WP Super Cache to improve loading overall loadings speeds.
Let us know if those changes help!
Best regards,
Shufflehound team
Hi there,
You can use this custom CSS below:
.blog-list .post-content { Ā Ā display: none; }Let us know if that works!
Best regards,
Shufflehound team
You are welcome! š
You are welcome!
You are welcome! š
Hi there,
Is it fixed now?
Best regards,
Shufflehound team
Hi there,
It seems that the social icons element was set to hide faster than needed. We changed its settings and now it should be fine.
Can you please confirm that?
Best regards,
Shufflehound team
We are glad that it worked! š
That is great! š
You can upload the ZIP, but after that, you will need also to upgrade the WPBakery page builder, we have attached it below.
That is great!
And yes, that usually works automatically.
Hi there,
Today we are working on server upgrades, that may cause this. We will inspect this.
Thank you for letting us know!
Best regards,
Shufflehound team
Sorry for that, we previously added multiple fixes, but it seems that none of them worked as expected and their hosting supports didn’t help us either.
Hi there,
Yes, we tried multiple solutions, but it seems that this functionality (playing videos without user input) is restricted on mobile devices.
Sorry for the incontinence.
Best regards,
Shufflehound team
Hi there,
It seems that your website has SSL or HTTPS issues as on the shop page we can see that some assets are trying to load on HTTPS, but failing.
Best regards,
Shufflehound team
Hi there,
You are welcome! š
We also made changes to our servers, which may fix the plugin installation issue.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We have noticed that some websites had issues with connection to our servers. So we made multiple changes to our servers to fix this issue.
Can you please try it now?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We have noticed that some websites had issues with connection to our servers. So we made multiple changes to our servers to fix this issue.
Can you please try it now?
Best regards,
Shufflehound team
Are you using the latest theme version? In the recent theme versions, we did add fixes for issues like this.
