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  • Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

     

    Let us know if you need further assistance with our theme.

    Shufflehound
    Moderator

    Thank you for the login details!

    We found what was causing the issue, but it is weird because it was working fine in our demo sites.

     

    We attached the latest beta version below where this bug should be fixed:


    Please login to access this file

     

    Let us know if that works! πŸ™‚

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for the login details!

    We found a bug and it should be fixed in the latest beta version (already uploaded to your website).

     

    Also, just to make sure we already installed the demo for you. πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    For appearance, you can try to openΒ Jevelin SettingsΒ (at the topbar)Β > General > Jevelin styleΒ and set it toΒ Style 3

     

    About the widgets, we have there:

    • Product search
    • Filter products by search
    • Product categories
    • Products by Rating list
    • Popular tags

     

    Let us know if that works!Β πŸ™‚

     

    Best regards,

    Shufflehound team

    in reply to: shop sidebar widgets

    Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

    Shufflehound
    Moderator

    That is strange as it seemed to work just fine before.

     

    Can you please point out the things you would like for us to fix?

    Shufflehound
    Moderator

    Hi there,

     

    At the moment we are not sure what could be causing it.

     

    Would it be possible to log in to your website and test it? You can share the login details in the private information field below.

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 6 months ago by Shufflehound.

    Shufflehound
    Moderator

    Oh, we tested it in our demo sites and it was working fine.

     

    If you can please create a new account and we will take a look.

    Shufflehound
    Moderator

    Not sure, but it is possible that the cache was created the first time you opened your website.

    Please test it more and let us know if that still is an issue.

    Shufflehound
    Moderator

    Hi there,

     

    Sure, we can take a look.

    Can you please let us know for which website we need to use these login details?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We added some improvements by disabling some inactive plugins (like Unyson) and adding caching plugin WP Super Cache.

     

    Can you please take a look? πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

    Shufflehound
    Moderator

    The logo functionality always has worked that way, even in the old theme versions. Our guess is that performance optimization causes the issues previously.

     

    About the font issue, we improved the custom @font-face CSS (changed to the absolute path) and it seems that the font is now loading on all pages.

    Also, we added further improvements to the header.

     

    Can you please take a look now?

    Shufflehound
    Moderator

    Hi there,

     

    It should be easy, go to Jevelin Settings (at the topbar) > General > Jevelin style and set it to Style 3

     

    Let us know if that works! πŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We added some custom CSS and it seems that it is working just fine. The issue might occur due to some WordPress plugin compatibility issue.

     

    Can you please take a look? πŸ™‚

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 6 months ago by Shufflehound.
    • This reply was modified 1 year, 6 months ago by Shufflehound.

    Shufflehound
    Moderator

    Hi there,

     

    We are currently seeing your website in the attachment image below.

    So at the moment, we can’t find the issue. Which browser are you using? And is it working fine for example in Google Chrome?

     

    Best regards,

    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please create an example page with two buttons? At the moment, we can’t find such an example.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We could create a custom CSS that could fix this.

    Can we login to your website to test and add it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We could create a custom CSS that could fix this.

    Can we login to your website to test and add it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

Viewing 20 posts - 1,201 through 1,220 (of 3,303 total)