Forum Replies Created
Hi there,
It is possible that one of the plugins that give our theme options isn’t installed and therefore shows a 404 page.
Please check if the Redux Framework plugin is installed and activated.
Best regards,
Shufflehound team
Oh, it seems that you had a boxed layout option enabled inside the Gillion settings. We disabled it and updated the theme. Now it seems just fine
Can you please confirm that? 🙂
Hi there,
That is great! 🙂
About the language, we changed it for the user account only. It should be changed back.
Best regards,
Shufflehound team
Hi there,
Thank you! 🙂
We managed to access your website and tried to add a picture to one of the portfolio projects and it seems to work fine. Maybe we did something different?
Also, the front-end portfolio projects could be missing due to the fact that there were no featured images added (the first issue).
Best regards,
Shufflehound team
Hi there,
Yes, that is the correct place.
If we understood it correctly you only need to hide the search icon now. You can do it at the bottom of the Navigation tab (when the Header tab is selected at the top). There should be a Hide Search Bar checkbox.
Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
It seems that to help to solve these issues we would need to login to your website, so we can find the right options or even create a custom CSS if needed.
Would that be possible?
Best regards,
Shufflehound team
Hi there,
Can you please let us know which exact element are you using?
Best regards,
Shufflehound team
We inspected it, but we couldn’t find what could cause this.
Have you previously made something like website backup or restore operations?
Hi there,
We just tested your website and currently, your website seems fine on the front end.
Did you manage to fix the issue?
Best regards,
Shufflehound team
It seems that you don’t have the latest Gillion theme version.
Please install the latest theme version below:
Let us know if that changes anything!
We are glad that it worked! 🙂
That is a different kind of feature.
Can you please create a separate ticket, so we can keep our support tickets organized? You can also add a link to the page you want to add this feature.
That is great! 🙂
We will mark this topic resolved for now.
Hi there,
Sure, you can upgrade the code editor by upgrading the theme framework.
You can do it by going to Jevelin (left admin sidebar) > FrameworkUpgrade and following the steps.
Best regards,
Shufflehound team
Sure, let us know if you need further help with this
Hi there,
First of all, please try to resave options under Settings > Permalinks.
Let us know if that fixes the issue!
Best regards,
Shufflehound team
Thank you!
Can you please also let us know what is the login link? As it seems that the default link don’t work
In this case, it seems that we might need to login into your website to debug this issue further and help you to fix it (you can share login details in the private information field)
Hi there,
It might be possible, but that is not a feature that our theme offers.
Most likely you will need to search for a WordPress plugin that offers such functionality.
Best regards,
Shufflehound team
Hi there,
Can you please give us a link to some pages on your website where we can see your issue?
That would help us to better understand the issue.
Best regards,
Shufflehound team
Thank you for the link and the screenshots.
Just to clarify – which of the images have the desired look?
