Shufflehound profile

Home Forums Shufflehound

Forum Replies Created

Viewing 20 posts - 1,501 through 1,520 (of 3,698 total)
  • Author
  • Shufflehound
    Moderator

    Hi there,

     

    Yes, that is the correct place.

    If we understood it correctly you only need to hide the search icon now. You can do it at the bottom of the Navigation tab (when the Header tab is selected at the top). There should be a Hide Search Bar checkbox.

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: Contact me button

    Shufflehound
    Moderator

    Hi there,

     

    It seems that to help to solve these issues we would need to login to your website, so we can find the right options or even create a custom CSS if needed.

    Would that be possible?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know which exact element are you using?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We inspected it, but we couldn’t find what could cause this.

    Have you previously made something like website backup or restore operations?

    in reply to: Wpbakery error

    Shufflehound
    Moderator

    Hi there,

     

    We just tested your website and currently, your website seems fine on the front end.

    Did you manage to fix the issue?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    It seems that you don’t have the latest Gillion theme version.

    Please install the latest theme version below:


    Please login to access this file

     

    Let us know if that changes anything!

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

     

    That is a different kind of feature.

    Can you please create a separate ticket, so we can keep our support tickets organized? You can also add a link to the page you want to add this feature.

    Shufflehound
    Moderator

    That is great! 🙂

    We will mark this topic resolved for now.

    Shufflehound
    Moderator

    Hi there,

     

    Sure, you can upgrade the code editor by upgrading the theme framework.

    You can do it by going to Jevelin (left admin sidebar) > FrameworkUpgrade and following the steps.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Sure, let us know if you need further help with this

    Shufflehound
    Moderator

    Hi there,

     

    First of all, please try to resave options under Settings > Permalinks.

     

    Let us know if that fixes the issue!

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you!

    Can you please also let us know what is the login link? As it seems that the default link don’t work

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    In this case, it seems that we might need to login into your website to debug this issue further and help you to fix it (you can share login details in the private information field)

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    Hi there,

     

    It might be possible, but that is not a feature that our theme offers.

    Most likely you will need to search for a WordPress plugin that offers such functionality.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to some pages on your website where we can see your issue?

    That would help us to better understand the issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you for the link and the screenshots.

     

    Just to clarify – which of the images have the desired look?

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    We just created a bugfix update that should fix it:


    Please login to access this file

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you, the login details are working fine now!

     

    It seems that the WPBakery page builder content is corrupted for the page you showed (HTML tags also are not showing correctly for the text editor). We are not sure what exactly could cause this, but we created a new page with a text editor and it was working fine even after saving the page and editing it again.

    So currently we can only recommend rebuilding content for corrupted pages.

    in reply to: Wpbakery error

    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: On mobile wierd menu.
Viewing 20 posts - 1,501 through 1,520 (of 3,698 total)