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  • Shufflehound
    Moderator

    We are glad that it worked! 🙂

     

    That is a different kind of feature.

    Can you please create a separate ticket, so we can keep our support tickets organized? You can also add a link to the page you want to add this feature.

    Shufflehound
    Moderator

    That is great! 🙂

    We will mark this topic resolved for now.

    Shufflehound
    Moderator

    Hi there,

     

    Sure, you can upgrade the code editor by upgrading the theme framework.

    You can do it by going to Jevelin (left admin sidebar) > FrameworkUpgrade and following the steps.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Sure, let us know if you need further help with this

    Shufflehound
    Moderator

    Hi there,

     

    First of all, please try to resave options under Settings > Permalinks.

     

    Let us know if that fixes the issue!

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you!

    Can you please also let us know what is the login link? As it seems that the default link don’t work

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    In this case, it seems that we might need to login into your website to debug this issue further and help you to fix it (you can share login details in the private information field)

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    Hi there,

     

    It might be possible, but that is not a feature that our theme offers.

    Most likely you will need to search for a WordPress plugin that offers such functionality.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to some pages on your website where we can see your issue?

    That would help us to better understand the issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you for the link and the screenshots.

     

    Just to clarify – which of the images have the desired look?

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    We just created a bugfix update that should fix it:


    Please login to access this file

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you, the login details are working fine now!

     

    It seems that the WPBakery page builder content is corrupted for the page you showed (HTML tags also are not showing correctly for the text editor). We are not sure what exactly could cause this, but we created a new page with a text editor and it was working fine even after saving the page and editing it again.

    So currently we can only recommend rebuilding content for corrupted pages.

    in reply to: Wpbakery error

    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: On mobile wierd menu.

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for the website link, unfortunately, we did some testing and at the moment we still can’t figure out the issue.

    Would it be possible to log in to your website, so we can test the option further and create fixes/test them?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    For some unknown reason, the Redux framework plugin can’t read or write to /wp-content/uploads/redux/google_fonts.json file. Most likely that is due to the website hosting.

    One way to fix that would be to create that file (if it doesn’t exist) and change its permission to allow reading and writing.

     

    Let us know if that works!

    Shufflehound
    Moderator

    Hi there,

     

    Please try to disable the AMP plugin.

    That should fix it.

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: On mobile wierd menu.

    Shufflehound
    Moderator

    Thank you, it seems that this is the correct username!

    Now we got an error about an incorrect password. Can you please check that?

    in reply to: Wpbakery error

    Shufflehound
    Moderator

    Hi there,

     

    Sure, we will take a look.

    Only at the moment, the login information shows that the username is not found. Can you please recheck it?

     

    Best regards,

    Shufflehound team

    in reply to: Wpbakery error

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

Viewing 20 posts - 1,501 through 1,520 (of 3,692 total)