Forum Replies Created
Hi there,
We are sorry to hear that.
You will need to create a new refund request in Themeforest so that we can confirm it.
Best regards,
Shufflehound team
Hi there,
About your questions:
- We would recommend creating a new separate page for the WPBakery content and when the page is recreated you can either:
- delete the old Unyson page and set the old slug for your WPBakery page
- rename the Unyson page slug to something different and then rename the WPBakery page slug to the old Unyson page slug
- Unfortunately, it seems that this one one of the features that the WPBakery page builder is missing
- One of the ways would be to add this overlay manually for those images and then reupload them in WordPress
- You can try this custom CSS below:
.page-default-content { padding: 0!important; }Best regards,
Shufflehound team
We are glad that it worked!
Not sure yet, as previously this option has been working just fine. We added this to our to-do list to check this functionality more in depth.
Hi there,
We created a new page where it seems that Google Maps is working fine.
Please try to change Latitude, Longitude to Address options and let us know if that works.
Best regards,
Shufflehound team
We are glad that we could help! 🙂
Hi there,
It seems that our custom styling isn’t working correctly in the block editor.
Thank you for notifying use, we will add this issue to our to-do list for future releases.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Thank you for your login details, we now could log in successfully. We can also confirm your Appearance > Customize issue, but it seems that is not theme related. However, you could try to customize theme options under Jevelin Settings (at the top bar) as that was working for us just fine.
Also, you could try to switch the theme to a different one and see if the issues persist or go away.
Best regards,
Shufflehound team
Hi there,
We just checked your product quantity increment buttons on mobile and we can confirm that they don’t work.
But we also noticed that those are different buttons than on the desktop and aren’t coming from our theme.
Unfortunately, we don’t have an option to change the header icon at the moment, thought we could help you to change it via custom CSS. What is the icon you want to use instead?
Best regards,
Shufflehound team
There could be various causes for this.
Can you please share a link to your website (you can share it in the private information field below), so we can see your current setup and try to find the issue?
You are welcome!
No worries!
You are welcome! 🙂
Hi there,
The closest that we could find was the Jevelin 2.4.9 version. We attached an attachment below.
Best regards,
Shufflehound team
Hi there,
Our demo importer only ads content, so it seems you already had 2 widgets added. You can remove them by going to Appearance > Widgets. We recommend adding the Classic Widgets plugin to modify the widgets.
Best regards,
Shufflehound team
Hi there,
It seems that you managed to find it. 🙂
Is that correct?
Best regards,
Shufflehound team
Hi there,
You can change it in Jevelin settings under Styling by changing the accent color option.
Best regards,
Shufflehound team
Hi there,
Not at the moment.
Would it be possible to log in to your website? That would help a lot to find the issue (you can share it in the private information field).
Best regards,
Shufflehound team
Hi there,
Here we try to keep all our topics in English.
We translated your text, but in the future please use the English language (you can translate it in Google Translate if needed).
It seems that you want to disable the Titlebar, you can do that under Jevelin Settings (at the topbar) > Titlebar and disable it there.
Best regards,
Shufflehound team
Hi there,
Sorry, recently we have had some issues with our support times.
We can offer to log in to your website and fix it for you if that is possible (you can share the login details in the private information field). Otherwise, a link to your website would help a lot to see your current setup and figure our how to fix it.
Best regards,
Shufflehound team
Hi there,
It is a pretty old version.
Can you please try to update to the newest version 5.3.3?
Best regards,
Shufflehound team
- We would recommend creating a new separate page for the WPBakery content and when the page is recreated you can either:
