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Viewing 20 posts - 1,721 through 1,740 (of 3,615 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    You need to upgrade to a recent theme version. We recommend to upgrade to the latest theme version available (the newest is 4.3.3)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sure, can you please give us a link to your website, so we can see the section you are mentioning?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Unfortunately we don’t have a solution or that.

     

    Most WPBakery page builder elements works about the same as in the Unyson page builder (similar options and elements), that should make it a little bit easier to migrate to it.

    Also if you had installed a demo content before (as a base for your website), you can install WPBakery page builder made demo content to make it even easier.

     

    By the way we attached a screenshot below on how you can tell if the page is built by Unyson.

     

    Best regards,

    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Can you please try to disable all plugins except the WPBakery page builder and Redux framework? Let us know if that changes anything.

     

    If that won’t work we will need to login in to your website to debug this issue further (you can share the login data in the private information field)

    Shufflehound
    Moderator

    Hi there,

     

    You can try this child theme we have uploaded below and see if that works.

     

    Best regards,

    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Would it be possible to login to your website and debug this issue from the admin panel? (you can share the login data in the private information field)

    Shufflehound
    Moderator

    Hi there,

     

    Not sure if that would change anything, but there shouldn’t be a space between the text β€œmailto: xxx”.

     

    Also which Slider Revolution version are you using?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Unfortunately we don’t have a solution or that.

     

    Most WPBakery page builder elements works about the same as in the Unyson page builder (similar options and elements), that should make it a little bit easier to migrate to it.

    Also if you had installed a demo content before as a base for your website, you can install WPBakery page builder made demo content to make it even easier.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know if that is working in the Google Chrome browser?

     

    Best regards,

    Shufflehound team

    in reply to: Cache issue?

    Shufflehound
    Moderator

    Hi there,

     

    Previously you had a theme version, which didn’t have option to add theme license and therefore you didn’t have automatic updates for the theme.

    Now when entering the purchase code you will get automatic updates in the future. πŸ™‚

    Most likely you have some website caching enabled that needs to be cleared for the site guests.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great that it worked! πŸ™‚

     

    Unyson migration to Redux was available for some time now, but it was optional for those users who have an issue with it.

     

    Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

    Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

    Shufflehound
    Moderator

    We found a strange JavaScript related issue, which is now fixed in the latest beta version (1.0.1.5). Can you please take a look?

     

    About the gap, can you please give us a screenshot? So we can better understand what needs to be changed.

    in reply to: Lightbox

    Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

    Shufflehound
    Moderator

    We have been working for this feature for a quite some time, so at this point it seems that everything should keep working just fine and the UI should be very similar.

    Before migrating just update the theme to the latest version (if you don’t have it already) and you could create a backup just in case.

    Shufflehound
    Moderator

    Yes, of course you can use your website as intended now.

     

    About the side buttons – we added multiple improvements in the latest beta version available below:


    Please login to access this file

     

    The link option should appear below the icon field after entering the icon class.

     

    Let us know if this update fixes the issue!

    Shufflehound
    Moderator

    Hi there,

     

    We just updated your website theme to our latest beta version, where most of these issues should be fixed:

    • Lightbox should be working (browser cache may need to be cleared)
    • Header social icon links should be working

     

    We also disabled contact box parallax option (it was under Section > Advanced (tab) > Parallax+).

     

    Let us know if the issues are fixed. πŸ™‚

     

    Best regards,

    Shufflehound team

    in reply to: Lightbox

    Shufflehound
    Moderator

    We are glad that it worked! πŸ™‚

    in reply to: Font list not showing

    Shufflehound
    Moderator

    Thank you!

    We might have an idea on how to fix it, please go to: Jevelin Settings (at the topbar) > Header > Header Animations and try to adjust those options and let us know if that fixes it.

Viewing 20 posts - 1,721 through 1,740 (of 3,615 total)