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  • Awesome great to see you got that found.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

    I logged in to your site and confirm the issue which seems your site or server related.

     

    To install the theme in this case could you please share me your site FTP or cPanel details?

    in reply to: Installation Failure

    Solution for this topic

    Please try updating your theme version to the following latest version.

     


    Please login to access this file

    If you still faces the issue with latest theme version then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

    in reply to: Google maps

    Hi @lifestylegr,

     

    Sorry to hear of the problem you are having.

     

    Reinstalling the theme is safe as it doesn’t delete your site content which is stored in database but do not import any data on your site which may result in to losing your site content.

     

    Best regards,
    Shufflehound team

    in reply to: theme reinstall

    You can remove it by using the attached custom child theme of Jevelin theme that contains some custom code.

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    Please try adding that in the URL field and then use the above shared plugins.

     

    If it doesn’t work then could you please share me the page URL from your site where it is displaying and tell me which URLs you want to open in new tab so that i can help you to achieve it by developing custom code?

    Hi Stefan,

     

    I hope you are well today and thank you for your question.

     

    Could you please share me your site URL where it’s displaying so that i can help you to achieve it?

     

    Best regards,
    Shufflehound team

    in reply to: Slider Button CSS

    Solution for this topic

    Hi @pp1000,

     

    I hope you are well today and thank you for your question.

     

    You can remove author and author prefix by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

    .post-meta-author {
        display: none;
    }

     

    You can change your site date format from your site General settings as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    Solution for this topic

    Hi @Channel19,

     

    Sorry to hear of the problem you are having.

     

    Please make sure you are using latest versions of plugins and following version of theme on your site.

     


    Please login to access this file

     

    If your still faces the issue then this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

    Solution for this topic

    Hi @kroip,

     

    I hope you are well today and thank you for your question.

     

    No there isn’t any theme option to achieve this.

     

    Why do you want to put button there?

     

    Instead we can style menu item like button by developing custom CSS code.

     

    Best regards,
    Shufflehound team

    in reply to: Button in menu

    The issue is resolved. Please make sure to use following latest version of Jevelin theme and latest version of Unyson plugin.

     


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    Solution for this topic

    Also after updating the Unyson plugin you have to also update its extensions as shown in the attached screenshot.

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    We troubleshooted the issue and found after updating the Unyson plugin you have to also update its extensions as shown in the attached screenshot to resolve the issue.

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    Hi @RystedtCreative,

     

    Sorry to hear of the problem you are having.

     

    I could confirm the issue on my test site using latest version of Unyson plugin therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

     

    Best regards,
    Shufflehound team

    Currently i don’t know any other easier way without developing custom code.

    in reply to: Link not working

    You are most welcome here 🙂

    You are always welcome here 🙂

    in reply to: Visual Composer

    Hi @ceriza,

     

    Sorry to hear of the problem you are having.

     

    I have tested it on my test site and it’s working fine for me using latest version of Gillion theme and Unyson plugin.

     

    Please make sure you have enabled Unyson page builder for pages in its settings as shown in the attached screenshots.

     

    If you are still having issue with it then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Glad it is working fine for you now 🙂

     

    Have a fantastic day!

    in reply to: Visual Composer

    This is because you have used relative URLs #aboutgregsvideo in your site menu instead please use absolute URLs like http://gregs.com.my/#aboutgregsvideo

    in reply to: Link not working
Viewing 20 posts - 23,121 through 23,140 (of 26,111 total)