Forum Replies Created
I logged in to your site and saw you are using many plugins on it.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
I logged into your shared site and saw this is happening because of the Content Egg Pro plugin that you are using on your site as it works fine after deactivating the Content Egg Pro plugin.
Please contact the Content Egg Pro plugin developer to resolve the issue.
Solution for this topic
The “Shufflehound Social Counter” widget doesn’t have any option to display Twitter count.
You can display the twitter social icon by using “Shufflehound Social” widget as shown in the attached screenshot but it won’t display count of it.
You are most welcome here 🙂
Just change h2 to h1 in the above-shared code.
You are most welcome here 🙂
Please try clearing the W3 Total Cache that you are using on your site and temporarily disable it.
Hi @dellgirl,
I hope you are well today and thank you for your question.
I have tested it on the chrome browser but it didn’t display to me on a scroll with mouse wheel.
Please test it clearing your browser cache or using a different browser.
Best regards,
Shufflehound teamHi Sameer,
I hope you are well today and thank you for your question.
You can remove it from the theme Footer settings as displayed in the attached screenshots.
Best regards,
Shufflehound teamI have tested it on Chrome and it doesn’t display for me.
Could you please test it in the chrome browser private/incognito mode?
Hi @falaalothman,
I hope you are well today and thank you for your question.
The event demo is there as shown in the attached screenshot and you can install it as described in this page https://support.shufflehound.com/installing-demo/
Best regards,
Shufflehound teamHi Loeiz,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is not displaying correctly so that I can troubleshoot it?
Please make sure you are using the below latest version of the theme.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi @Cakelab,
I hope you are well today and thank you for your question.
I don’t see it on your shared site.
Have you disabled it?
If yes then please display it on your site so that I can help you.
Best regards,
Shufflehound teamThat image slider is displayed by the Unyson plugin so please make sure you have activated it.
Then please make sure that you have used & configured the Image Gallery content element in the page as shown in the attached screenshot.
Portfolio catogory’s fell of screen in responsive. (https://ibb.co/k85PgbS)
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width: 800px){ .sh-column.sh-column-8636941e702de9296ad33cc46411844e { margin: -375px 0px 0px 0px; } }Menu is not working? (https://ibb.co/3pLcPyh)
The menu is working fine for me as shown in the attached screenshots.
Please advise.
It will be resolved in the future version of the theme and you will be notified here.
Solution for this topic
We have successfully enabled the theme, but we need to know how to edit the theme. In the “Customize” section, there is no way to change the front page “JEVELING LANDING PAGE EVENT.”
You can edit your home page as shown in the first attached screenshot.
How do we change the countdown timer?
Edit the home page as described above and then edit & configure the counter content element as shown in the second & third attached screenshots.
We have attempted to change the background image in the “Customize” section, but it will not work. We have tried multiple images. Please assist with fixing this so that we can add our own background image.
I am not sure which background image that you are referring to so could you please share the screenshot of it?
How do we change event timeline?
Edit the home page as described above and then edit & configure the Timeline content element as shown in the fourth attached screenshots.
Hi Marc,
I hope you are well today and thank you for your questions.
Could you please share me the page URLs from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamSolution for this topic
Hi @empowershop,
I hope you are well today and thank you for your question.
Yes, it is compatible with the PHP version 7.
Best regards,
Shufflehound teamHi Nadine,
I hope you are well today and thank you for your question.
It seems you are talking about the Revolution Slider plugin that you can install as described in the below topic.
https://support.shufflehound.com/forums/topic/installing-plugin-revolution-slider/#post-41163
Best regards,
Shufflehound team
