Forum Replies Created
We have one idea what could cause it:
Have you changed the website domain after activating it?
Hi there,
That is a good question on why that would happen.
Would it be possible to login in one of your sites where you have this issue? That would help us to find and fix the issue.
Best regards,
Shufflehound team
Oh, we added it in the latest beta version below.
Please let us know if that fixes your issue.
We re-saved Jevelin settings and it somehow started working.
Not sure what was the issue. One idea is that Redux and Unyson frameworks are creating compatibility issues (as it is intended to use only one at a time). If you are planning to use Unyson page builder, then it might be good idea to migrate away from Redux framework plugin. We can do it for you if needed
Hi there,
Sorry for our late response.
In the previous theme update we added some changes to that page.
Can you please test our previous theme version? (added in the attachment)
Then we will know if the latest theme update cause this issue
Best regards,
Shufflehound team
Hi there,
If you want to create menu item without a link just add # symbol in the link area.
Let us know if we can help you further.
Best regards,
Shufflehound team
Hi there,
We are not sure that we have this exact feature available.
Can you please give us live example on this feature where we can see it on how that should work?
Best regards,
Shufflehound team
Thank you for that.
You can take a look on two options in the Gillion settings page:
- Post > Post Categories > Position and see if that option changes something
- Blog > Description Length and see if that option isn’t set to 0
We need to test it and replicate it ourselves as in our demo server everything works fine and we don’t have any clues on how to find this issue.
Can you please share a login data to your website, so we can find the cause and fix it?
Hi there,
We just tested it on a mobile device and everything seemed fine.
From which phone and browser did you saw this issue?
Best regards,
Shufflehound team
Hi there,
Can you please try to change the “Blog Style” option from our theme settings? We attached the image below on how to find it.
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know! 🙂
Best regards,
Shufflehound team
Hi there,
Usually pages and posts have revisions enabled, which allows you to restore older version of the page. We added attachment below on how you can find the feature.
Best regards,
Shufflehound team
It seems like most of those issues are caused by custom Yellow Pencil Pro modifications for that pages. Can you please disable the plugin for a moment and test if the issue will be fixed?
Best regards,
Shufflehound team
We found another solution that you could try, but you would need modify Unyson plugin file. Do you want to try that?
Unfortunately raw HTML files are not allowed for the upload.
Can you please try to upload those files in a ZIP? That should work.
Hi there,
We can take a look.
Can you please share a page which we should test?
Best regards,
Shufflehound team
Hi there,
We tested your website and we couldn’t find the issue.
Did you manage to fix it?
Best regards,
Shufflehound team
Hi there,
Those both things you should be able to add.
Can you please give us a link to the page you would like to add it? We want to take a look on your current page setup.
Best regards,
Shufflehound team
We tried other solutions, but at the moment this is the best solution we can offer
