Hi there,
It seems that the social icons element was set to hide faster than needed. We changed its settings and now it should be fine.
Can you please confirm that?
Best regards,
Shufflehound team
We are glad that it worked! 🙂
That is great! 🙂
You can upload the ZIP, but after that, you will need also to upgrade the WPBakery page builder, we have attached it below.
That is great!
And yes, that usually works automatically.
Hi there,
Today we are working on server upgrades, that may cause this. We will inspect this.
Thank you for letting us know!
Best regards,
Shufflehound team
Sorry for that, we previously added multiple fixes, but it seems that none of them worked as expected and their hosting supports didn’t help us either.
Hi there,
Yes, we tried multiple solutions, but it seems that this functionality (playing videos without user input) is restricted on mobile devices.
Sorry for the incontinence.
Best regards,
Shufflehound team
Hi there,
It seems that your website has SSL or HTTPS issues as on the shop page we can see that some assets are trying to load on HTTPS, but failing.
Best regards,
Shufflehound team
Hi there,
You are welcome! 🙂
We also made changes to our servers, which may fix the plugin installation issue.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We have noticed that some websites had issues with connection to our servers. So we made multiple changes to our servers to fix this issue.
Can you please try it now?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We have noticed that some websites had issues with connection to our servers. So we made multiple changes to our servers to fix this issue.
Can you please try it now?
Best regards,
Shufflehound team
Are you using the latest theme version? In the recent theme versions, we did add fixes for issues like this.
Hi there,
You can download it below and install it as ZIP under Appearance > Themes:
Please login to access this file
Can you please let us know which WPBakery page builder version is active? As it seems that the plugin may be causing the issue.
Best regards,
Shufflehound team
Did you try it from a fresh browser or did you try to clear the website cache?
We are glad that it worked! 🙂
Hope it helps.
We just did some testing and it seems that the left and right side spaces seem to be related to the Slider Revolution settings. So we can recommend adjusting the Slider Revolution settings.
We are glad that it worked! 🙂
Hi there,
Please try to go to the Jevelin Settings (at the topbar) > Header and try adjusting the Header Template option.
Let us know if that helps.
Best regards,
Shufflehound team