Forum Replies Created
Hi there,
We have an option that allows you to enable or disable that whole dropdown.
What other modification would you like to make?
Best regards,
Shufflehound team
Hi there,
That is great that we have at least some kind of progress.
Can you please create a new page with minimal content (where we can see the issue), so we can test it and try some fixes?
Best regards,
Shufflehound team
Hi there,
Thank you! Your latest reply really clarified the issues for us as we were thinking about how to help you to solve this for a while.
About both of the issues, we would like to ask again if it is possible to get access to the theme settings, so we can debug it and figure out why it is not working. Without access, it is much hard to solve it. Currently, the only thing that we can offer would be to create a custom CSS.
Best regards,
Shufflehound team
Hi there,
It seems that finally we are getting some progress here – the dropdown arrow issue should be fixed (we added some custom CSS).
Can you please confirm that?
Best regards,
Shufflehound team
We are glad that it worked! 🙂
You are welcome!
Hi there,
We added a fix for the cropped sale sign issue.
Can you please take a look?
Regarding the responsive glitches, we will answer in your other ticket.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Thank you! Thought it still seems fine – we attached a screenshot below.
Maybe we need to test it in a different browser?
Best regards,
Shufflehound team
Hi there,
We added some improvements.
Can you please take a look now? 🙂
Best regards,
Shufflehound team
Oh, it seems that we understood the issue.
Our carousel only supports blog posts – no other post types (like pages or products) will work there. It seems that we can’t change it that easily without creating a new element, which is a time-consuming process.
Thank you!
- We updated the link structure to support more SEO-friendly links (under Settings > Permalink), which seems to have fixed it
- We added custom CSS under Jevelin Settings > CSS/JS, which hides the category in the portfolio pages
Let us know if the issues are fixed!
Hi there,
Sorry for our late response.
Currently, we are not sure what could cause it.
Would it be possible to login to your website, to debug this issue? (you can share the login details in the private information field below)
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please share a link to your website, so we can see your website setup and inspect the issues?
Best regards,
Shufflehound team
Hi there,
It seems that currently, both your dropdown and categories count works fine.
Did you manage to fix it?
Best regards,
Shufflehound team
It seems that we may found the cause.
The uploaded images are too small to auto-generate square image sizes in your mentioned place. Can you please try to upload larger images?
Let us know if that works!
Got it!
Can you please share a link to your website, so we can inspect this issue further?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We checked your website and it seemed fine now.
Did you manage to fix it?
Best regards,
Shufflehound team
We are glad that it worked! 🙂
Hi there,
Quite often, the Elementor cache is causing the layout issue you see.
Please try going to Elementor (in the left admin sidebar) > Tools and under Regenerate CSS & Data click on Regenerate Files & Data.
Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
We created a bugfix update below.
Please test it and let us know if that fixes it! 🙂
Best regards,
Shufflehound team
