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  • Shufflehound
    Moderator

    We are glad that it worked! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    We just created a bugfix update that should fix it:


    Please login to access this file

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you, the login details are working fine now!

     

    It seems that the WPBakery page builder content is corrupted for the page you showed (HTML tags also are not showing correctly for the text editor). We are not sure what exactly could cause this, but we created a new page with a text editor and it was working fine even after saving the page and editing it again.

    So currently we can only recommend rebuilding content for corrupted pages.

    in reply to: Wpbakery error

    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: On mobile wierd menu.

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for the website link, unfortunately, we did some testing and at the moment we still can’t figure out the issue.

    Would it be possible to log in to your website, so we can test the option further and create fixes/test them?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    For some unknown reason, the Redux framework plugin can’t read or write to /wp-content/uploads/redux/google_fonts.json file. Most likely that is due to the website hosting.

    One way to fix that would be to create that file (if it doesn’t exist) and change its permission to allow reading and writing.

     

    Let us know if that works!

    Shufflehound
    Moderator

    Hi there,

     

    Please try to disable the AMP plugin.

    That should fix it.

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: On mobile wierd menu.

    Shufflehound
    Moderator

    Thank you, it seems that this is the correct username!

    Now we got an error about an incorrect password. Can you please check that?

    in reply to: Wpbakery error

    Shufflehound
    Moderator

    Hi there,

     

    Sure, we will take a look.

    Only at the moment, the login information shows that the username is not found. Can you please recheck it?

     

    Best regards,

    Shufflehound team

    in reply to: Wpbakery error

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    Shufflehound
    Moderator

    We added a different blog post element to achieve the functionality you wanted and it seems that it is working fine now.

     

    Can you please take a look? 🙂

    Shufflehound
    Moderator

    Sure, maybe you have access to the PHP error log? That would really help a lot to determine the cause of this issue

    Shufflehound
    Moderator

    Hi there,

     

    Sure, please try going to Appearance > Menus and create a new navigation (if you don’t have it already) and assign it to Header Navigation.

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    If you have removed the Unyson framework, make sure that you have completed framework migration to the Redux framework under Jevelin (left admin sidebar) > Framework Upgrade. As Redux framework replaces Unyson theme settings.

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

     

    Shufflehound
    Moderator

    Hi there,

     

    We could only create a migration wizard from the Unyson theme and page settings to the Redux framework theme and page settings. Unfortunately, we didn’t find a way to create such functionality for page builders.

     

    If your content was based on one of our demos, then you install it again but based on the WPBakery page builder. In that case, you will have a base and it should be easier to migrate your content.

     

    Best regards,

    Shufflehound team

    in reply to: Unyson migration

    Shufflehound
    Moderator

    Hi there,

     

    It seems that we can’t see the load button anymore on your website. Is the issue fixed? If not we can offer to log in to your website and debug this issue for you (you can share login details in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Yes, we can see that.

    Can you please disable the sticky header under Gillion Settings (at the topbar) > Header > Sticky Header and see if the background is still jumping?

     

    Let us know if that changes anything as then we might try to add some changes to the sticky header

    Shufflehound
    Moderator

    Hi there,

     

    We disabled the Elementor page builder, and all pages can be edited now. It seems that there were compatibility issues between WPBakery and Elementor page builders.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Sure, we are glad that it is working now! 🙂

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

Viewing 20 posts - 1,421 through 1,440 (of 3,602 total)