Forum Replies Created
Hi there,
You can upgrade to the latest version manually by installing this ZIP file below:
After installation, there will be an option under the Gillion dashboard to enter your purchase code, which will enable automatic theme updates for future versions.
Let us know if that works! 🙂
Best regards,
Shufflehound team
We managed to fix the issue! 🙂
It seems that the Unyson migration to Redux wasn’t completed under Jevelin > Framework Upgrade. We finished it and it seems everything is working now just fine.
Can you please confirm that?
Well, we can clearly see that it is due to caching plugin, so you can either change its settings or test another caching plugin that could work out of the box.
Which plugin are you currently using for the caching?
At the moment we don’t have the option to change it, but that could be done via PHP by using the add filter function. Here is an example:
function example_callback() { return 'portfolio-new-cat'; } add_filter( 'jevelin_portfolio_category_slug', 'example_callback', 10, 3 );
Can you please create a separate ticket for other issue? So we can keep it organized. 🙂
It seems that we haven’t received it.
Can you please try again? (you can add the in the private information field)
Hi there,
Thank you for the login details, we managed to log in.
It seems that it is related to your performance optimization plugin as when we cleared the cache (from the top bar) front page started to work correctly.
Best regards,
Shufflehound team
Hi there,
We just inspected your website and the WPBakery page builder content seems to be working fine.
So if we understand this correctly you would like to have the option to increase image size?
Best regards,
Shufflehound team
Hi there,
Would it be possible to log in to your website, so we can inspect what is going on and fix it? You can share the login details in the private information field.
Best regards,
Shufflehound team
Hi there,
Thank you! 🙂
To answer these questions firstly we need to know which theme framework plugin you are using. Redux framework or Unyson framework? (you can find it in the active plugin list)
Best regards,
Shufflehound team
That’s great news!
Have a nice week! 🙂
That is great! 🙂
We are glad that it worked! 🙂
You can just click on “Automated updates” and this message should disappear.
We are glad that it worked! 🙂
Hi there,
Oh, it seems that we were tweaking the widget in the previous update and something broke.
We created a bugfix update below, which should fix it.
Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
We are currently not sure in which cases this issue could appear, but we created a bugfix update below that should fix it.
Please try it and let us know if that works! 🙂
Best regards,
Shufflehound team
We are glad that it worked! 🙂
Hi there,
Unfortunately currently, we don’t have such a feature.
But we will consider adding it to future theme releases.
Best regards,
Shufflehound team
Hi there,
Currently we are not sure why that would happen.
Can you please enable PHP error logging and paste the specific error you are getting for that page? If needed we can do it for you, but we will need to login to your website to do so.
Best regards,
Shufflehound team
It seems that we managed to fix it now.
Can you please take a look? 🙂
Thank you for noticing that!
We created a new beta update where we fixed the Icon List layout issue and created a new option (under Haste Settings > Portfolio > Single > Details Description Title) where you can change the “what we did” text to something else. You can download it below:
Let us know If that works! 🙂
