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  • Shufflehound
    Moderator

    Oh, now we understood the issue.

    Not sure why that is happening, but you can try this custom CSS:

    body .sh-nav-mobile > li a:hover  {
        color: inherit!important;
    }

    Shufflehound
    Moderator

    Hi there,

     

    This issue should be fixed in the latest theme version.

    Please update the theme and the issue should be fixed. 🙂

     

    Best regards,

    Shufflehound team

    in reply to: PHP deprecated notice

    Shufflehound
    Moderator

    You need to use our theme built-in quantity increment buttons for the mobile view. It seems that your product page has some custom work done, so you will need to contact the developer who worked on your theme.

    Which icon do you want to change? As it seems that you have two different icons for mobile and desktop versions.

    Shufflehound
    Moderator

    That is great!

     

    Those layouts are coming from PHP files in inc/headers folder. Unfortunately, those can only be edited manually.

    Shufflehound
    Moderator

    Thank you, we managed to log in to your website.

     

    About the Header Template option – all the standard layouts (not built under the Header section) work fine with the Jevelin Settings options. The custom build layouts (from the Header section) use WPBakery page builder options and you can check them when editing them in the WPBakery page builder element (the will be Linkedin too).

    Maybe that clarifies why the Linkedin option needs to be changed differently for the custom layouts.

    Shufflehound
    Moderator

    Hi there,

     

    Did you manage to fix it? As it seems that it is working just fine now.

    We only noticed that the mobile logo isn’t loading correctly as it isn’t updated to your current domain.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Did you manage to test it when there are fewer visitors online?

     

    Best regards,

    Shufflehound team

    in reply to: Cache issue?

    Shufflehound
    Moderator

    Would it be possible to log in to your website? (you can share it in the private information field below). That would be the fastest way how we could help to fix this issue as we could test it ourselves.

    Shufflehound
    Moderator

    Hi there,

     

    That is strange as the image popup isn’t working correctly on both desktop and mobile. Would it be possible to log in to your website, so we can inspect this further? (you can share it in the private information field below).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that currently the header isn’t built with the Jevelin theme. Is this issue still relevant?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We are sorry to hear that.

    You will need to create a new refund request in Themeforest so that we can confirm it.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    About your questions:

    1. We would recommend creating a new separate page for the WPBakery content and when the page is recreated you can either:
      1. delete the old Unyson page and set the old slug for your WPBakery page
      2. rename the Unyson page slug to something different and then rename the WPBakery page slug to the old Unyson page slug
    2. Unfortunately, it seems that this one one of the features that the WPBakery page builder is missing
    3. One of the ways would be to add this overlay manually for those images and then reupload them in WordPress
    4. You can try this custom CSS below:

     

    .page-default-content {
        padding: 0!important;
    }

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We are glad that it worked!

    Not sure yet, as previously this option has been working just fine. We added this to our to-do list to check this functionality more in depth.

    in reply to: Map not displaying

    Shufflehound
    Moderator

    Hi there,

     

    We created a new page where it seems that Google Maps is working fine.

    Please try to change Latitude, Longitude to Address options and let us know if that works.

     

    Best regards,

    Shufflehound team

    in reply to: Map not displaying

    Shufflehound
    Moderator

    We are glad that we could help! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    It seems that our custom styling isn’t working correctly in the block editor.

    Thank you for notifying use, we will add this issue to our to-do list for future releases.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Thank you for your login details, we now could log in successfully. We can also confirm your Appearance > Customize issue, but it seems that is not theme related. However, you could try to customize theme options under Jevelin Settings (at the top bar) as that was working for us just fine.

    Also, you could try to switch the theme to a different one and see if the issues persist or go away.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We just checked your product quantity increment buttons on mobile and we can confirm that they don’t work.

    But we also noticed that those are different buttons than on the desktop and aren’t coming from our theme.

    Unfortunately, we don’t have an option to change the header icon at the moment, thought we could help you to change it via custom CSS. What is the icon you want to use instead?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    There could be various causes for this.

    Can you please share a link to your website (you can share it in the private information field below), so we can see your current setup and try to find the issue?

    Shufflehound
    Moderator

    You are welcome!

Viewing 20 posts - 1,641 through 1,660 (of 3,675 total)