Forum Replies Created
We are glad that it worked! 🙂
Unfortunately my IP address dynamically changes and that wouldn’t be a reliable way to login.
Hi there,
Yes, those two things are relatable and we already trying to fix this in the another support ticket. So we will close this for now.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can test it?
Best regards,
Shufflehound team
Oh, would it be possible to login to your website and try to fix in that way? (you can share login data in the private information field)
Hi there,
We are glad that you like our theme. 🙂
About your questions:
- Have you tried to disable it under Jevelin Settings > Titlebar > Titlebar status?
- We could create a custom CSS that would remove it
- Can you please share a link to a page where we can test it?
Best regards,
Shufflehound team
Okay, would it be possible to login to your website to debug this? (you can share the login data in the private field if possible)
Best regards,
Shufflehound team
Hi there,
As we already responded – we are here and the login details works fine – thank you.
We did some improvements on the post page images, can you please take a look?
Best regards,
Shufflehound team
Hi there,
Yes, we are here.
Thank you the login details worked fine.
We changed the header layout to standard (not built with the page builder) and now the theme options should work just fine.
Due to our slow responses we can help you to customize the header if you have specific things that you want to achieve.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We could fix these issue for you. If it is possible please share your login to your website (in the private field).
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We tried to login in to your website, but it was just loading and loading …
Can you please let us know what kind of hosting are you using? We would recommend to upgrade it to something else. That could also fix the demo installation issue.
Best regards,
Shufflehound team
That is great! 🙂
Hi there,
You had an older Gillion version.
We updated it and everything works now! 🙂
Best regards,
Shufflehound team
When enabling the post parallax option the parallax was on, just in stuck position.
We tried to write a CSS that would overwrite it, but with no success.
Looks like the only solution would be to find where that CSS snippet is coming from. If needed we can take a look in your admin panel.
Best regards,
Shufflehound team
Thank you! We managed to login in and it seems that we fixed the white space issue.
Can you please confirm that? 🙂
Best regards,
Shufflehound team
Hi there,
It seems that the parallax is blocked due to this CSS snippet (screenshot attached bellow). We couldn’t find that in our theme, so it seems that it is added via custom theme modifications.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please go to Jevelin Settings (at the topbar) > General > WooCommerce Item Style and set it to Style 3? Let us know if that improves it.
Best regards,
Shufflehound team
It seems a lot better now and we don’t see any white screen now.
Only thing that we can recommend is to move menu text from Slider Revolution to WPBakery page builder content as for us Slider Revolution content performs pretty slow.
Best regards,
Shufflehound team
Hi there,
The license should work in either way as our system will automatically remove old license. So in this case it seems that your website have issues connecting to our server.
Would it be possible to login to your website and debug it for you? (you can enter login data in the private field)
Best regards,
Shufflehound team
