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Viewing 20 posts - 1,821 through 1,840 (of 3,609 total)
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  • Shufflehound
    Moderator

    Oh, we meant – which theme version are you using?

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to your website, so we can test it? (you can share it in the private information field) Otherwise it is hard to guess what could be the issue.

     

    Best regards,

    Shufflehound team

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    Hi there,

     

    It seems that you have an issue with Redux framework plugin. Please try to remove it manually and then try again.

     

    Best regards,

    Shufflehound team

    in reply to: demo install

    Shufflehound
    Moderator

    Hi there,

     

    We have a portfolio layouts option under page settings, did you try that?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    That is strange as this was an ZIP file, which isn’t related to our server in any way, so it shouldn’t have any issues installing.

     

    Yes, we can login to your website and install it for you.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to a page where we can see this issue?

    We don’t have exact CSS hardcoded in our theme, so maybe it is parallax option what you want to remove?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    in reply to: Menu issue on Mobile

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link or a screenshot on you current progress, so we can guide you further?

     

    Best regards,

    Shufflehound team

    in reply to: Blog doesn’t work

    Shufflehound
    Moderator

    Oh, we found the issue – you have a custom CSS that rewrites your font. We attached an screenshot bellow.

     

    As you have so many plugins we are not exactly sure from were it is coming from, but you can start by disabling plugins one by one and see if that fixes it

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    This feature should be fixed in the latest beta version bellow:


    Please login to access this file

     

    Let us know if that works! 🙂

    Shufflehound
    Moderator

    Sure! 🙂

    Shufflehound
    Moderator

    Can you please let us know which theme version are you using?

    Shufflehound
    Moderator

    We are not sure why that could happen as this section can’t be disabled.

    In our test sites it is working just fine, so without access to your website we don’t have any clues what could be causing it

    Shufflehound
    Moderator

    Hi there,

     

    Sure, the Burger shop demo should be the first under Appearance > Import Demo Data. Just make sure that the WPBakery page builder plugin is activated 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Yes, thank you – we managed to login and we saw your settings.

    Thought if you want for us to set specific font in specific places then let us know which font which we need to set.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    1. We can confirm this issue and we are working on it to solve it. But at the moment we don’t have an ETA on when it will be fixed
    2. We recommend to use this plugin, which should have functionality needed for your website. Only the design could be an issue as it most likely will be different. At the moment we are thinking on how we could improve that

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for your login details.

     

    We inspected your website and we can confirm that this feature isn’t working correctly. We added this to our bug list and will try to fix it.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that your website installation may have some issues. As we can see that our element icons isn’t loaded in your screenshot.

     

    Maybe you can reinstall our theme latest version?

     

    If that won’t fix it we can offer you to login to your website and try to find the cause (you can share the login details in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    In the previous update it seems that we haven’t changed anything related to this.

    Can you please give us specific examples on what settings have changed?

     

    Best regards,

    Shufflehound team

    in reply to: New Version of Gilion

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Yes, our theme supports SVG files, but you will need to enable them for your WordPress installation. You can do that using this plugin.

     

    About your other questions:

    1. In this case portfolio element will show original image aspect ratios. So you will need to add different ratio images to show them in different aspect ratios
    2. We are not sure if we quite understand how you need it to work
    3. The fastest way to change it for this layout would be to use this custom CSS bellow (not the prettiest, but should get the job done)

     

    body .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger:not(.is-active) span, 
    body .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger span:before,
    body .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger span:after {
        background-color: #363636!important;
    }
    
    body .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a,
    body .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li.menu-item > a > i {
        color: #363636!important;
    }
    
    body .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li.current_page_item > a,
    body .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li:not(.current_page_item):hover > a,
    body .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav .icon-basket {
        color: #c3d133!important;
    }

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 1,821 through 1,840 (of 3,609 total)